Cannot install Symantec antivirus v. 14 on Windows 10

I try to install Symantec antivirus version 14 on a Windows 10 laptop and it tells me "This software is not compatible with this version of Windows". In the past I got this message when I tried to install Symantec version 12 but never on version 14, does anyone know how to bypass the error to install antivirus?
Thanks,
Claude ConstantinescuAsked:
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McKnifeCommented:
Windows 10 versions move on automatically. You need to constantly update your AV software to remain compatible if you use 3rd patry AV software - that is normal and expected.
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JohnBusiness Consultant (Owner)Commented:
I have Symantec Endpoint Protection Version 14 RU1 MP2 installed on several Windows 10 machines here Version 1709 Build 16299.402 and it is working fine.

What version of Windows 10 are you using?  

Can you install in Safe Mode with Networking?
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Claude ConstantinescuAuthor Commented:
It looks like Windows 10 version 1803, I'm running Windows Updates now, maybe this might fix it
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JohnBusiness Consultant (Owner)Commented:
I have not yet updated the client machines to 1803 yet. Finish the updates and see
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Claude ConstantinescuAuthor Commented:
I found an article that says the last Build that works is 2332, I have Build 2349, they also say Build 2349 have problems, however this is the first time I encountered problems (maybe because of the Windows version)

https://support.symantec.com/en_US/article.TECH154475.html
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JohnBusiness Consultant (Owner)Commented:
We have Symantec Endpoint Protection Version 14 RU1 MP2 Build 3929.  Can you download the newest version of SEP?
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Claude ConstantinescuAuthor Commented:
I upgraded Symantec to version 3929 and now I am able to install, thanks for your help!
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JohnBusiness Consultant (Owner)Commented:
Good to know. That version is what we are using and it works
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JohnBusiness Consultant (Owner)Commented:
Thank you for following up and I was happy to help
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