Unable to remove files that are not in use.

Unable to delete several directories due to files being in use. We've checked the open files in computer management and they are not open by anyone. These is the issue that comes up and the type of file it won't remove.

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OAC TechnologyProfessional NerdsAsked:
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N8iveITCommented:
Is there a service which creates these files (or accesses these files) or are they user-based?
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JohnBusiness Consultant (Owner)Commented:
Close Windows Live Mail.

If the file belongs to Windows Live Mail, delete it within Windows Live Mail.
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David Johnson, CD, MVPOwnerCommented:
aaccomserver.exe is Acronis Files Connect
https://www.acronis.com/en-us/mobility/mac-windows-compatibility/
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Qlemo"Batchelor", Developer and EE Topic AdvisorCommented:
You won't see files opened locally in Computer Management, only those opened using file shares (SMB).
You can use Process Monitor from www.sysinternals.com or other tools like openfiles instead to both get an overview over associated processes and being able to force-close the handle.
But you already know which process is the culprit, so you should stop the respective process or service first, and only if you cannot manage that use a forced close of the file handle.
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OAC TechnologyProfessional NerdsAuthor Commented:
I've resolved the issue. Found there was a file server program running in the background that was allowing Mac users to sync to the Windows server. Thanks for your suggestions.
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David Johnson, CD, MVPOwnerCommented:
So was this File Server Acronis File Connect?
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OAC TechnologyProfessional NerdsAuthor Commented:
Yes it was. I did not see your comment.
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