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Removal of fake Google Reviews - is possible?

Has anyone had any success challenging a Google Review (on G. Places/G.Maps) that is fake, and having it removed?
(I have a new client that has 2 reviews, from 2 different "people". The reviews are identical, one is from someone in Pennsylvania & the other is in Indiana. And my client runs a local business in California, a Doctors Office. Fairly obvious both reviews are fake).  

Along the same lines, if that fails, are there other options, like:
- Adding a comment from the Owner
- Ditching that Google Places account and start over fresh?
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bleggee
Asked:
bleggee
2 Solutions
 
David Johnson, CD, MVPOwnerCommented:
These are probably not flattering reviews.  Due to the nature of the medium there is nothing you can do about it. the hope is that teal reviews from real customers will outweigh the trolls. Trolls have been around ever since the idea of communication started.
1
 
bleggeeAuthor Commented:
Thanks David. Is it possible to delete that Google Places account & start fresh? Or is that loophole already closed?
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Jim RiddlesPrepress/OMS SpecialistCommented:
Here is a link to a Google support site detailing the steps you can take to deal with fake reviews:
Flag inappropriate reviews - Google My Business Help

I would start there.  Good luck!
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