Firewall Not Allowing Traffic From WAN To LAN

Brad Klaus
Brad Klaus used Ask the Experts™
We have a Watchguard XTM 2 firewall device.

We have set it up successfully with a static IP address through our modem.  The modem works and plugged it directly into the computer with IPv4 manually set.

We have the WAN in X0 and the LAN is X2.

When we setup the device with the Trusted Interface of with DHCP range of it works but does not get Internet.   The DNS server is set and the computer has no problem getting a DHCP address.

The only thing that looks wrong is this picture with the gateway is showing up as but don't see a place to change it nor do I see any settings wrong.  Help!
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Sr. Network Engineer
Check under the network tab/routes and confirm you have a default route pointing to the WAN next hop  Also, the WAN interface is showing down/not connected.
nociSoftware Engineer
Distinguished Expert 2018

As the WAN  interface is down, is it declared correctly?
Was the internet connection a ethernet connection or a PPPoE based connection...?
The latter needs different treatment.

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