Sent items (Gmail) won't appear on outlook

Gmail won't sync sent items to outlook .

I've tried this!topic/gmail/f5tY5-MKvn0
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JohnBusiness Consultant (Owner)Commented:
So far as I know (from using Outlook for years), if you want the Sent Mail in Outlook, you must send it from Outlook. If sent in Web Mail, it will not show up in Outlook. That is the way it has worked for me.
JohnBusiness Consultant (Owner)Commented:
You could try copying the email to another folder in Gmail, but I think, since it does not sync at first, that it won't sync when moved to another Gmail folder.

I always send from Outlook so that I have the email.
alonig1Author Commented:
I'm syncing gmail with outlook just to export it to PST.
so I need the sent items.
Get Blueprints for Increased Customer Retention

The IT Service Excellence Tool Kit has best practices to keep your clients happy and business booming. Inside, you’ll find everything you need to increase client satisfaction and retention, become more competitive, and increase your overall success.

JohnBusiness Consultant (Owner)Commented:
If they will not sync from another folder as I outlined, then you would have to send the items to yourself so as to have them.
alonig1Author Commented:
Oh yeah sure ill just 100k emails to myself.
JohnBusiness Consultant (Owner)Commented:
For this reason, I do not use Web based Email sending as there is no practical way to get them. I do not know any other way and I have spent lots of time looking and trying.
alonig1Author Commented:
So you don't have an answer. you shouldn't reply. As I synced a couple of gmail account with gmail and the sent items DID show up. only in this case it doesn't.
JohnBusiness Consultant (Owner)Commented:
You need to change the polling state of the Gmail folder.  If some items have sync'd, this may cause duplicates.
SysToolsData Expert - Recovery,Backup,MigrationCommented:

Still looking for a solution. You can try SysTools Gmail Backup Software to Export Gmail Emails to PST.

Visit the Official site to know more:-

You can also see our post:-

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Clients

From novice to tech pro — start learning today.