Sent items (Gmail) won't appear on outlook

alonig1
alonig1 used Ask the Experts™
on
Gmail won't sync sent items to outlook .

I've tried this https://productforums.google.com/forum/#!topic/gmail/f5tY5-MKvn0
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
So far as I know (from using Outlook for years), if you want the Sent Mail in Outlook, you must send it from Outlook. If sent in Web Mail, it will not show up in Outlook. That is the way it has worked for me.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You could try copying the email to another folder in Gmail, but I think, since it does not sync at first, that it won't sync when moved to another Gmail folder.

I always send from Outlook so that I have the email.

Author

Commented:
I'm syncing gmail with outlook just to export it to PST.
so I need the sent items.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If they will not sync from another folder as I outlined, then you would have to send the items to yourself so as to have them.

Author

Commented:
Oh yeah sure ill just 100k emails to myself.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
For this reason, I do not use Web based Email sending as there is no practical way to get them. I do not know any other way and I have spent lots of time looking and trying.

Author

Commented:
So you don't have an answer. you shouldn't reply. As I synced a couple of gmail account with gmail and the sent items DID show up. only in this case it doesn't.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You need to change the polling state of the Gmail folder.  If some items have sync'd, this may cause duplicates.

https://github.com/nylas/sync-engine/issues/92
SysToolsData Expert - Recovery,Backup,Migration

Commented:
HI,

Still looking for a solution. You can try SysTools Gmail Backup Software to Export Gmail Emails to PST.

Visit the Official site to know more:- https://www.systoolsgroup.com/gmail-backup.html

You can also see our post:- https://www.experts-exchange.com/articles/31886/Export-Gmail-Mailbox-To-PST-Mbox-EML-with-SysTools-Gmail-Backup.html

Regards
SysTools

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