Unitech AS10 Handheld Contact Scanner not recognized

I got a Unitech AS10  Handheld Contact Scanner:
http://eu.ute.com/products_info.php?pc1=49&pc2=80&rbu=5&pid=1007

When I plug it in to my MacBook Pro, I get an error that "keyboard not identified" and I see this message:
screenshot
Any ideas what to do next?
LVL 1
greghollAsked:
Who is Participating?
 
An Average Forum Participant Just For FunConnect With a Mentor Hardware Tester and DebuggerCommented:
Hi!

I think I may have figured it out. I think to resolve this issue, you need to do a PRAM reset. Below is a link with all the information you will need :)

http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US
0
 
greghollAuthor Commented:
excellent! Worked like a charm
0
 
An Average Forum Participant Just For FunHardware Tester and DebuggerCommented:
You're very welcome! ;)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.