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EE Live earnings not appearing (following day)

Terry Woods
Terry Woods asked
on
When providing help over EE Live, are there some circumstances that prevent my earnings coming through?

For this chat with RGuillermo, I solved the problem but left the chat window open in case he needed further help, and my earnings haven't appeared:
[REMOVED LINK]
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Terry WoodsIT Guru
Most Valuable Expert 2011

Author

Commented:
They finally appeared, categorised under Yesterday in my Earnings Summary. Maybe they don't appear until the Live chat window is closed?
Quality Assurance Engineer at Dassault Systemes
Commented:
Hi Terry,

Thank you for your question.

Payouts for services rendered within any feature on Experts Exchange are calculated each Tuesday / Friday to be paid out the following Tuesday / Friday.

For example, if you complete a project on Wednesday, then calculations will be made Friday and you will be paid the following Tuesday.

Definition of completion for each feature varies and will affect the payout calculation date.
http://support.experts-exchange.com/customer/portal/articles/2289915
Kyle SantosQuality Assurance Engineer at Dassault Systemes

Commented:
Hi Terry,

Is there anything else I may assist you with?

Regards,
Terry WoodsIT Guru
Most Valuable Expert 2011

Author

Commented:
All good now... thanks for your help Kyle :-)