EE Live earnings not appearing (following day)

When providing help over EE Live, are there some circumstances that prevent my earnings coming through?

For this chat with RGuillermo, I solved the problem but left the chat window open in case he needed further help, and my earnings haven't appeared:
[REMOVED LINK]
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Terry WoodsIT GuruAsked:
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Terry WoodsIT GuruAuthor Commented:
They finally appeared, categorised under Yesterday in my Earnings Summary. Maybe they don't appear until the Live chat window is closed?
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Kyle SantosCustomer RelationsCommented:
Hi Terry,

Thank you for your question.

Payouts for services rendered within any feature on Experts Exchange are calculated each Tuesday / Friday to be paid out the following Tuesday / Friday.

For example, if you complete a project on Wednesday, then calculations will be made Friday and you will be paid the following Tuesday.

Definition of completion for each feature varies and will affect the payout calculation date.
http://support.experts-exchange.com/customer/portal/articles/2289915
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Kyle SantosCustomer RelationsCommented:
Hi Terry,

Is there anything else I may assist you with?

Regards,
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Terry WoodsIT GuruAuthor Commented:
All good now... thanks for your help Kyle :-)
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