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Message Tracking problem in Exchange 2016
Dear Wizards, I got this EventID when tracking the mail from Sender to Recipient in the same domain: (MS Exchange 2016)
What is HAREDIRECTFAIL ? In this log, can we confirm that the message was delivered or not? If not, how can we confirm that? Many thanks!
Timestamp EventId Source Sender Recipients MessageSubject
--------- ------- ------ ------ ---------- --------------
4/13/2018 11:31:02 AM HAREDIRECTFAIL SMTP thinh.v@xxx.com {hai.tm@xxx.com} FW: LAM
4/13/2018 11:31:03 AM RECEIVE SMTP thinh.v@xxx.com {hai.tm@xxx.com} FW: LAM
4/13/2018 11:31:03 AM AGENTINFO AGENT thinh.v@xxx.com {hai.tm@xxx.com} FW: LAM
4/13/2018 11:31:03 AM SEND SMTP thinh.v@xxx.com {hai.tm@xxx.com} FW: LAM
What is HAREDIRECTFAIL ? In this log, can we confirm that the message was delivered or not? If not, how can we confirm that? Many thanks!
Asked:
2
3 Solutions
HAREDIRECTFAIL - is A shadow message failed to be created. The details are stored in the source-context field.
This doesn't stop the mail from being successfully delivered. Its just a redundant copy of the original message but delivery doesn't depend on that.
This doesn't stop the mail from being successfully delivered. Its just a redundant copy of the original message but delivery doesn't depend on that.
You can't tell from the data you're providing although it does look like a successful handoff to the recipient server. You should add RecipientStatus to your output so you can verify a 250 response was generated for the SMTP Send event.
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I would confirm that the message is sent if it's not in the queue. You would get an NDR if the message wasn't delivered.