Dynamics 365 and Smart Connect Issues
We are noticing some really odd slow down when we use our ERP system ( hosted inside our networks) and syncing using Smart Connect with Dynamics 365. When a user enters information into our ERP system schedulers are run every 5 minutes through smart connect and ideally should update the Dynamics 365 pages at its slowest 5 minutes or so, but the updates at times are taking 10-30 minutes to populate back to the Dynamics 365 page.
Is there any software I can monitor the passes through and see at where process the times takes the longest. It could be how our smart connect is configured however there are too many variable right off the start.
Our ISP is 10mbs\10mbs. with a Sonicwall Firewall in between.
Is there any software I can monitor the passes through and see at where process the times takes the longest. It could be how our smart connect is configured however there are too many variable right off the start.
Our ISP is 10mbs\10mbs. with a Sonicwall Firewall in between.
ASKER
yo_bee,
No this is not the same. It has nothing to do with Outlook. This is simply a major delay from when our data entry person enters data into our ERP system it take a huge amount of time before we seen it populate in our Dynamics 365.
The smart connect has triggers to pull the data every 5 minutes to sync, however this is taking over at times over 30 minutes to sync with both systems.
No this is not the same. It has nothing to do with Outlook. This is simply a major delay from when our data entry person enters data into our ERP system it take a huge amount of time before we seen it populate in our Dynamics 365.
The smart connect has triggers to pull the data every 5 minutes to sync, however this is taking over at times over 30 minutes to sync with both systems.
ASKER
After doing a little research maybe monitoring on the server side first would be the best way to start.
I came across two pieces of software:
https://www.nagios.com/
https://www.networkworld.com/article/2291083/infrastructure-management/hyperic-hq.html
Would anyone recommend anything else or have issues with these two pieces of software?
I came across two pieces of software:
https://www.nagios.com/
https://www.networkworld.com/article/2291083/infrastructure-management/hyperic-hq.html
Would anyone recommend anything else or have issues with these two pieces of software?
SOLUTION
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ASKER
SonicWall is a TZ 215 but we are upgrading to a TZ 400 on Friday.
Does what I say make senses? I want to make sure my request is correct.
Thanks
Does what I say make senses? I want to make sure my request is correct.
Thanks
ASKER CERTIFIED SOLUTION
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ASKER
So I could use the now TZ 400W to monitor the packets? The Monitis agents those could monitor legs inside the network from VM to VMs'?
Yes, to both questions. Packet Capture should be used to investigate and discover root cause of the packet's fate.
https://support.microsoft.com/en-us/help/4022144/may-1-2018-update-for-outlook-2010-kb4022144
It describes issues with Office 365 Dynamic add-in.
Are you see the same thing on your systems?