The last 3 lines of the attached file, (“Joe.doc”) have the word “Joe”. But the lines look weird because their font was changed to Wingdings.
Using Word 2010 thru 2016 I selected the entire document then use ctrl spacebar to convert to times new roman. The words converted to 3 boxes ().
I fixed it by copying the text word to Outlook then back to word. Outlook’s ctrl spacebar worked properly.
Does anybody know why Word in “native” mode fails?
P.S. If you try this yourself do the following
1 open new word file > type "joe" > convert font to Wingdings
2 close the file > reopen it
3 ctrl A > ctrl space bar.
If you skip step 2, Word will appear to work properly.