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lianne143Flag for United States of America

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Fujitsu PRIMERGY RX200S7 -ESX server server shutdown by it self all of sudden

Hi

We a have a Fujitsu PRIMERGY RX200S7  ESX servers and one of the server shutdown by it self all of suddenly and there is orange light on the power button.
I tried to power on and it stays in the same orange light
Please let me know what could be the problem and how to trouble shoot

Any help will be great

Thanks
ASKER CERTIFIED SOLUTION
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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ASKER

Thanks so much Andrew and Andyalder
Tried to remove the power supply behind the server and left for 5 minutes and connected the power cord again and pushed the power button again in the front, the LEDs went to Green-Yello and Amber , never powered on..
So raised with the warranty provider and the mother board was faulty and it was replaced  and all working ok now :)

It is going to be 5 years in couple of months , since we purchased these server  ESX and SAN , now sure how much more we can extend the warranty  and run the server.
The standard warranty given on the servers was 5 years.
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Member_2_231077

You can get a maintenance contract on it from a 3rd party but make sure they carry all the spare parts needed, some unscrupulous TPMs just buy the spares when needed (although they may be still obtainable same day).
We use a company called Curvature, Formerly Syscare. They are quite reasonable and their support is pretty good.

www.curvature.com