asked on I.E. not working DNS error
Internet Explorer or Edge not working, Windows 10 on domain
I'm on my domain server and I can remote desktop onto this computer so it has connection
I.E. or Edge will not open any web sites
I see yellow the network icon in taskbar
troubleshoot says "the DNS server isn't responding
if I ipconfig /all it looks ok it can see DNS 192.168.254.2 which is correct
I tried already:
netsh int io reset c:\resetlog.txt
ipconfig /flushdns
net stop dnscache
net start dnscache
restart computer
reset I.E. setting
turned off A.V.
I still cannot browse
I'm on my domain server and I can remote desktop onto this computer so it has connection
I.E. or Edge will not open any web sites
I see yellow the network icon in taskbar
troubleshoot says "the DNS server isn't responding
if I ipconfig /all it looks ok it can see DNS 192.168.254.2 which is correct
I tried already:
netsh int io reset c:\resetlog.txt
ipconfig /flushdns
net stop dnscache
net start dnscache
restart computer
reset I.E. setting
turned off A.V.
I still cannot browse
Windows 10Windows OSDNS
Last Comment
Wayne88
Look to ayou policy stopping and access. We have Windows 10 Domain Machines and IE and Edge both work just fine
ASKER
I cannot ping it
I did a ipconfig /flushdns on the Windows 10, no one else is having this issue
I did a ipconfig /flushdns on the Windows 10, no one else is having this issue
ASKER
they have been working fine
I think your DNS IP is wrong. Please confirm. Try using static IP configuration and set the DNS as 192.168.2.254 then test again.
ASKER
I even tried to use a static DNS address and it still cannot ping it
Try DISM on the problem machine.
Open cmd.exe with Run as Administrator and run dism.exe /online /cleanup-image /restorehealth Restart and test. '
If that does not work, run a Windows 10 Repair install on the problem machine.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Open cmd.exe with Run as Administrator and run dism.exe /online /cleanup-image /restorehealth Restart and test. '
If that does not work, run a Windows 10 Repair install on the problem machine.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Out of curiosity, what is the IP address of your machine?
ASKER
when I try
run dism.exe /online /cleanup-image /restorehealth
it is not recognized
run dism.exe /online /cleanup-image /restorehealth
it is not recognized
ASKER
192.168.254.58
255.255.255.0
GW 192.168.254.1
DNS and DHCP 192.168.254.2 which is a Small Business Server
255.255.255.0
GW 192.168.254.1
DNS and DHCP 192.168.254.2 which is a Small Business Server
Ok then that's good. Is the DNS server service running on the SBS? This is just affecting one PC not all correct?
ASKER
just one PC
I even restarted DNS and DHCP on the server
I even restarted DNS and DHCP on the server
If DISM does not work (it should and does on Windows 10 , then do a Repair Install as noted above.
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ASKER
ok I got the dism to work, waiting so I can reboot
Ok, if still doesn't work clear the arp cache and retest. Good luck!
ASKER
darn, did not work, i'll try the arc flush
ASKER
ARP flush is done and restarted
still not working ???
still not working ???
How many network connection/adapter do you have on the pc? If more than one maybe it's connected to the wrong port/adapter.
ASKER
one NIC, it has not changed
ASKER
the details of the error is:
Your computer is trying to use a DNS server that is incorrect or doesn’t exist.
Your computer is trying to use a DNS server that is incorrect or doesn’t exist.
ASKER
more details:
Network Diagnostics Log
File Name: 9385FB49-290A-4E2E-855D-80
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: SHIRLEY-2016
Windows Version: 10.0
Architecture: x64
Time: Thursday, May 10, 2018 3:08:44 PM
Publisher details
Network Diagnostics Log
File Name: 9385FB49-290A-4E2E-855D-80
InformationalOther Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: SHIRLEY-2016
Windows Version: 10.0
Architecture: x64
Time: Thursday, May 10, 2018 3:08:44 PM
Publisher details
If this is the only computer, why not just repair it?
ASKER
Are you referring to running the Windows 10 install?
To requote from earlier:
Run a Windows 10 Repair install on the problem machine and Keep Everything.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Run a Windows 10 Repair install on the problem machine and Keep Everything.
https://www.microsoft.com/en-us/software-download/windows10
Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
1. When did the problem start?
2. Since you cannot ping the server, and assuming you can ping from the other workstations... I would resolve this first.
A. Can you ping the Gateway? If so, can you ping 8.8.8.8
B. It could be a cabling issue. Replace the cable, or try another port on the switch.
2. Since you cannot ping the server, and assuming you can ping from the other workstations... I would resolve this first.
A. Can you ping the Gateway? If so, can you ping 8.8.8.8
B. It could be a cabling issue. Replace the cable, or try another port on the switch.
ASKER
Huh! I rebooted my DHCP/DNS server and everything if back to normal. Strange it only effected 1 of 30 PCs
Glad it's working now and thanks for the points. Cheers!
You need to fix the DNS problem first before you can browse. No use resetting I.E. Can you ping the DNS server and get a reply? Also, do a flush dns.