I.E. not working DNS error

Internet Explorer or Edge not working, Windows 10 on domain
I'm on my domain server and I can remote desktop onto this computer so it has connection
I.E. or Edge will not open any web sites
I see yellow the network icon in taskbar
troubleshoot says "the DNS server isn't responding
if I ipconfig /all it looks ok it can see DNS 192.168.254.2 which is correct
I tried already:
netsh int io reset c:\resetlog.txt
ipconfig /flushdns
net stop dnscache
net start dnscache
restart computer

reset I.E. setting
turned off A.V.
I still cannot browse
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jsarinanaI.T. ManagerAsked:
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Wayne88Commented:
"192.168.254.2" this doesn't look right.  Did you mean 192.168.2.254?

You need to fix the DNS problem first before you can browse.  No use resetting I.E. Can you ping the DNS server and get a reply?  Also, do a flush dns.
JohnBusiness Consultant (Owner)Commented:
Look to ayou policy stopping and access. We have Windows 10 Domain Machines and IE and Edge both work just fine
jsarinanaI.T. ManagerAuthor Commented:
I cannot ping it
I did a ipconfig /flushdns on the Windows 10, no one else is having this issue
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jsarinanaI.T. ManagerAuthor Commented:
they have been working fine
Wayne88Commented:
I think your DNS IP is wrong.  Please confirm.  Try using static IP configuration and set the DNS as 192.168.2.254 then test again.
jsarinanaI.T. ManagerAuthor Commented:
I even tried to use a static DNS address and it still cannot ping it
JohnBusiness Consultant (Owner)Commented:
Try DISM on the problem machine.

Open cmd.exe with Run as Administrator and run dism.exe /online /cleanup-image /restorehealth   Restart and test. '

If that does not work, run a Windows 10 Repair install on the problem machine.

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Wayne88Commented:
Out of curiosity, what is the IP address of your machine?
jsarinanaI.T. ManagerAuthor Commented:
when I try
run dism.exe /online /cleanup-image /restorehealth
it is not recognized
jsarinanaI.T. ManagerAuthor Commented:
192.168.254.58
255.255.255.0
GW 192.168.254.1
DNS and DHCP 192.168.254.2 which is a Small Business Server
Wayne88Commented:
Ok then that's good.  Is the DNS server service running on the SBS?  This is just affecting one PC not all correct?
jsarinanaI.T. ManagerAuthor Commented:
just one PC
I even restarted DNS and DHCP on the server
JohnBusiness Consultant (Owner)Commented:
If DISM does not work (it should and does on Windows 10 , then do a Repair Install as noted above.
Wayne88Commented:
"I even tried to use a static DNS address and it still cannot ping it"

Ok, now it's time to flush the ARP cache.  Here is how:

https://www.techrepublic.com/blog/windows-and-office/quick-tips-flush-the-arp-cache-in-windows-7/

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jsarinanaI.T. ManagerAuthor Commented:
ok I got the dism to work, waiting so I can reboot
Wayne88Commented:
Ok, if still doesn't work clear the arp cache and retest. Good luck!
jsarinanaI.T. ManagerAuthor Commented:
darn, did not work, i'll try the arc flush
jsarinanaI.T. ManagerAuthor Commented:
ARP flush is done and restarted
still not working ???
Wayne88Commented:
How many network connection/adapter do you have on the pc?  If more than one maybe it's connected to the wrong port/adapter.
jsarinanaI.T. ManagerAuthor Commented:
one NIC, it has not changed
jsarinanaI.T. ManagerAuthor Commented:
the details of the error is:
Your computer is trying to use a DNS server that is incorrect or doesn’t exist.
jsarinanaI.T. ManagerAuthor Commented:
more details:
Network Diagnostics Log
File Name:  9385FB49-290A-4E2E-855D-8045CAFE83D7.Diagnose.0.etl
 
InformationalOther Networking Configuration and Logs
File Name:  NetworkConfiguration.cab
 
Collection information
Computer Name:  SHIRLEY-2016
Windows Version: 10.0
Architecture: x64
Time: Thursday, May 10, 2018 3:08:44 PM

Publisher details
JohnBusiness Consultant (Owner)Commented:
If this is the only computer, why not just repair it?
jsarinanaI.T. ManagerAuthor Commented:
Are you referring to running the Windows 10 install?
JohnBusiness Consultant (Owner)Commented:
To requote from earlier:

Run a Windows 10 Repair install on the problem machine and Keep Everything.

https://www.microsoft.com/en-us/software-download/windows10

Windows 10 is running, so click on the Download button (not Upgrade Button, select Open (Run) but NOT Save. Allow the program to run. Allow drivers to update. Then select Keep Everything.
Jason JohanknechtIT ManagerCommented:
1. When did the problem start?
2. Since you cannot ping the server, and assuming you can ping from the other workstations... I would resolve this first.
      A. Can you ping the Gateway?  If so, can you ping 8.8.8.8
      B. It could be a cabling issue.  Replace the cable, or try another port on the switch.
jsarinanaI.T. ManagerAuthor Commented:
Huh! I rebooted my DHCP/DNS server and everything if back to normal. Strange it only effected 1 of 30 PCs
Wayne88Commented:
Glad it's working now and thanks for the points. Cheers!
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