Naranthiran D
asked on
Keyboard not working properly
Hi,
I have a mac book pro.The keyboard is not working properly.
I have attached on screen keyboard screenshot.
I have also tried reinstalling OS also but not luck.
Please help to solve this problem.
I have a mac book pro.The keyboard is not working properly.
I have attached on screen keyboard screenshot.
I have also tried reinstalling OS also but not luck.
Please help to solve this problem.
You have reinstalled the OS so now you should replace the keyboard. You need to get the keyboard from Apple. If you have removed the keyboard at any time, check to be sure the cable is properly seated.
ASKER
Hi John,
Will an external keyboard solve this issue?
Instead of replacing the keyboard in the mac book.
Will an external keyboard solve this issue?
Instead of replacing the keyboard in the mac book.
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The screenshot you posted shows the option key being pressed. I would check that neither of the option keys are stuck down.You could try gently prying the key tops off and cleaning under the keys. If it isn't a physical sticking of the key, then it is an electrical defect and the keyboard need to be replaced.
If the option key regiseters as depressed, then an external keyboard will not work. Did you spill something on your keyboard?
ASKER
Thank you John..
I am able to login into the Mac Book using the external keyboard.
Thank you so much for helping.
I am able to login into the Mac Book using the external keyboard.
Thank you so much for helping.
ASKER
Thank you so much.
You are very welcome and I was happy to help.