troubleshooting Question

Canon ir2016i Networking Issue

Avatar of Michael Belletty
Michael Belletty asked on
Printers and ScannersDHCPNetworking
5 Comments1 Solution143 ViewsLast Modified:
I have a client who has an older Canon ir2016i Copier.

They have moved into a new office with the copier left from the previous tennants.  From all reports the copier worked fine, but I am unable to get the copier to get an IP address from the modem.
I am wondering if anyone knows a way of factory defaulting the machine or any other tips to get the copier to seek an IP address.

I have tried DHCP and Static IP functions.  I have also connected the copier direct to the modem instead of through the new network cabling installed.  Both to no avail.

The copier can photocopy fine.

I am going to try the USB connection today but would prefer a network connection.
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