Link to home
Start Free TrialLog in
Avatar of Donna Johnson
Donna JohnsonFlag for United States of America

asked on

WSUS not working

WSUS not working properly. Lots of wsus pool errors in the event log (5011, 5012, 5013, 5017 and 5038). Cant get the console to load. w3wp.exe and sqlservr.exe using all of the CPU. Is there anything I can try before I reinstall?

Regards,
Donna
Avatar of Marcus Martin
Marcus Martin
Flag of United Kingdom of Great Britain and Northern Ireland image

Sounds like you have an IIS authentication or IIS communication issue.

Try iisreset from the command prompt.

check internet connectivity and also check sql authentication.
Avatar of Donna Johnson

ASKER

I reset iis from the cmd prompt and internet connectivity is good. Not sure how to check sql authentication. And the instructions online aren't getting me there. Can you tell me how to check it on a Windows 2012 server?

Regards.
DJ
FYI - If I stop the World Wide Web Publishing service tha CPU returns to normal.

DJ
Until I open IE then then IE uses up all the cpu. I just  restarted World Wide Web Publishing service with IE closed. I opened wsus and it the cpu is going up and down but not freezing up. I'm going to monitor it for the next few hours.

Regards,
DJ
Isn't there away I can limit the amount of the CPU used by a process?

Regards,
DJ
Avatar of Seth Simmons
what is the hardware config?  how much memory and cpu?
VM Windows server 2008r2
HP Proliant ML350 G6
8GB RAM
I've only have one processor assigned to it.
WSUS is working, but synchronization is not working.
I would still like to limit the cpu usage for w3wp.exe. Is this possible?

DJ
Limiting the CPU usage isn't really an option, you really need to find out why the CPU is in a constant state of turmoil. There are a whole raft of things to check.

1. Updates, Have windows updates been installed. If so which ones? and has the problem occurred since they were installed.
2. Event logs, any obvious errors or warnings in the application or system logs
3. SQL best practices, I'm not entirely convinced one CPU is enough for SQL
4. SQL Authentication. SQL Authentication Check
5. Reset the IE Browser to default settings. IE Reset

Regards
ASKER CERTIFIED SOLUTION
Avatar of Seth Simmons
Seth Simmons
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
I add some more ram. It now has 16 GB of RAM. I noticed the WSUS  content folder is really growing. I'm going to open a new ticket on how to clean it out.

Thanks for your help.
DJ
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: Seth Simmons (https:#a42567614)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

seth2740
Experts-Exchange Cleanup Volunteer