Windows 10 Update

I have an HP Stream notebook with Windows 10 installed. I recently started getting a message that I need to update because my version will soon no longer be supported. The problem is, my computer only has a 20GB HDD and 8GB are required for this update. I  have freed up as much HDD space as I can but still only have 3.5 GB free. Plus, Windows 10 takes up more than help my hard drive. What can I do to solve this problem? Is there a different version for notebooks?

Thank you.

Robert
Robert EhingerIT specialistAsked:
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JohnBusiness Consultant (Owner)Commented:
20 Gb is not enough. It looks like an ordinary notebook. Can you get a bigger drive?
JohnBusiness Consultant (Owner)Commented:
Wayne88Commented:
did you get the option to free upbsdpace?   if yes plug in an external hard drive

https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update
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Joe Winograd, Fellow&MVEDeveloperCommented:
Hi Robert,
I don't know which model you have, but I have the Stream 11, which has a built-in SD Card slot that supports the very high capacity SDXC format. I got a 128GB SDXC card for it at Amazon, which is only $40. If you want to save some money and think that 64GB is enough, that's only $26. Of course, you can use a plain 'ol USB hard drive or flash drive (my Stream 11 has one USB2 port and one USB3 port), but I prefer the form factor of the SD card in the Stream. Regards, Joe
Robert EhingerIT specialistAuthor Commented:
I do get an option to free up space but still don't have enough. I have a USB DRIVE CONNECTED but do not have the option to use it for the download.
Robert EhingerIT specialistAuthor Commented:
I meant to say that I do not see an option to use the USB DRIVE.
Joe Winograd, Fellow&MVEDeveloperCommented:
Are you getting the "Windows needs more space" dialog (copied here under "Fair Use") shown in the MS article that Wayne posted:

windows needs more space
If that doesn't work, you could try this user-submitted idea at the MS Windows forum:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update-winpc/how-to-change-windows-10-updates-download-location/af61b88d-ec62-4e76-9a61-6f5b8ce4954a

But I prefer the approach in the MS support article...if it works. :)
Robert EhingerIT specialistAuthor Commented:
So far I have not seen the option to use an external device for this download.
Joe Winograd, Fellow&MVEDeveloperCommented:
Are you getting the "Windows needs more space" dialog?
Robert EhingerIT specialistAuthor Commented:
yes but after freeing up what little I can I don't see the usb drive as an option.
Joe Winograd, Fellow&MVEDeveloperCommented:
When you click the drop-down arrow in Step 2, what choices do you get? If the USB drive is not in there, try disconnecting it, then reconnecting it. Does it appear in the drop-down now?
Wayne88Commented:
"I have a USB DRIVE CONNECTED but do not have the option to use it for the download."

Please fast forward to 2:13.  Can you confirm that you don't get that window at all?

https://www.youtube.com/watch?v=raNdNPk-sJI
Robert EhingerIT specialistAuthor Commented:
There is a shortcut on the desktop to update Windows 10. When I click that shortcut I get the Window that I have attached. Whenever I tell it to free up space it goes through that process tries to update but then tells me I need more space. It is basically a continual loop.
Windows-10.jpg
JohnBusiness Consultant (Owner)Commented:
You need a bigger drive (100 GB) or upgrade to a better machine.
Joe Winograd, Fellow&MVEDeveloperCommented:
In the screenshot that you posted, when you click the "Free up space now link", I presume that you get the dialog shown in post #a42566687 — right? If so, when you click the drop-down arrow in Step 2, what choices do you get? If the USB drive is not in there, try disconnecting it, then reconnecting it. Does it appear in the drop-down now?
Robert EhingerIT specialistAuthor Commented:
Nope. I never see a window asking me to select a USB Drive. Do I need to redownload the update or access to it? If so, where do I get it?
Joe Winograd, Fellow&MVEDeveloperCommented:
Well, you should get that "Windows needs more space" dialog, but if you're not getting it, then another approach is to use the media creation tool to put an ISO file on an external drive and then install from that:
https://www.microsoft.com/en-us/software-download/windows10

But I don't know how that will play with HP's OEM version.
Wayne88Commented:
In addition to Joe's great recommendations you can uninstall the Windows 10 Upgrade program from the control panel then run the update/upgrade again.  You should get that screen with option to store to USB.
Robert EhingerIT specialistAuthor Commented:
I am not getting anywhere with this project. I have uninstalled the update assistant etc and tried again. Nothing seems to work. I am attaching screen shots of every step I am taking after downloading the update again.  I have tried with a USB stick and an SD card - neither option pops up. I am beginning to believe a 20GB hard drive is not large enough for Windows 10 so why would it be installed on the notebook when it was brand new? Would a completely new install of Windows 10 include the new updates and would 20GB be enough space?
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JohnBusiness Consultant (Owner)Commented:
You need 20GB of excess space to update Windows 10 to a new version. You definitely need a larger drive
Joe Winograd, Fellow&MVEDeveloperCommented:
Hi Robert,
I just checked the Windows folder on two of my W10 systems. One is 20.4GB, the other is 25.6GB (where G=1024x1024x1024). That's just the Windows folder, so it's well over that with other necessary folders, such as c:\Users, c:\Program Files (x86), c:\Program Files, etc. Those are systems that have been in use for a while. I checked a third system with a recent, bare metal install of W10 and its Windows folder was "only" 16.1GB, so you may be able to get a W10 system to take less space than 20GB, but you're certainly on the hairy edge, at best, especially when you add in programs and user data.

My Stream 11 came with 32GB (W8, not W10, and I've had a 128GB SDXC card in it from day one, which is really what makes it usable). Hard to believe that HP would ship one with W10 and just 20GB. If you can't get the W10 installer to use external storage, I don't know how to proceed. Regards, Joe
Wayne88Commented:
Robert, I have a feeling that the reason you are not seeing the USB option is because you are letting the Windows update do the upgrade.  Go here then choose the second link to create Windows 10 installation media: https://www.microsoft.com/en-us/software-download/windows10/

Hopefully this will force the computer to create the Windows 10 installation media.  Here is another link from MS for you:

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-upgrade-to-the-latest-windows-10-feature/d7cdba8b-c59b-4a23-86e2-6635a7e44489
Robert EhingerIT specialistAuthor Commented:
I downloaded the Media Creation Tool and ran it. I got to a screen asking me if I wanted to update now or create installation media (USB Flash Drive, DVD or iso file) for another PC. I selected the second option. And I still get the message about needing to free up space on the C drive with no option for the USB or SD drives.
Robert EhingerIT specialistAuthor Commented:
Robert EhingerIT specialistAuthor Commented:
Does the USB drive need to be completely clean when starting this process?
Robert EhingerIT specialistAuthor Commented:
OK, I just found that there is an 8GB recovery partition with no drive letter assigned. The only way to see it is in Disk Management. If I click on it the only option is Help. I cannot exted the C drive, I can only shring it. How can I make that recovery partition available to the C drive?
JohnBusiness Consultant (Owner)Commented:
You would have to reformat and delete all the partitions.
Joe Winograd, Fellow&MVEDeveloperCommented:
> Does the USB drive need to be completely clean when starting this process?

No, but it is going to overwrite everything on it, so make sure you copy off it anything that you want to save. It should warn you that it is going to overwrite everything. Also, keep in mind my comment above...I don't know how a fresh install of W10 via the Media Creation Tool will play with HP's OEM version of W10.

> How can I make that recovery partition available to the C drive?

I don't know if that's doable...but even if it is, I don't think it's a good idea to delete the recovery partition. I would continue to search for a way to utilize external storage for the update process.
Robert EhingerIT specialistAuthor Commented:
Here is the latest on this issue - I was able (using a partitioning program) able to delete the recovery partition and add the space to the C drive. After that everything went according to plan until the device was rebooted. On the light blue screen is says, "Wirking on updates" but has been stuck at 0% since about 9PM last night.
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