Cannot collect documents from a mapped drive from S3 bucket

Hi,

I have an EC2 instance, as well as a S3 bucket.

I have mapped to the S3 bucket from the EC2 instance successfully, using a third party app called ExpanDrive, it maps as a Z drive.

I have done the same from my local PC. Also mapped as a Z drive.

I can save a file into my new Z drive, and it appears immediately in the corresponding Z drive on the server.

Problem is, the document management system we have installed on the EC2 instance has an automated collection facility where it collects and ingests any files dropped into the shared folder, but it is failing. Log files say it is access denied.

We tried running the application as administrator - no change.

Can an AWS guru please advise on what might be necessary here?

Many thanks in advance.
mewtdAsked:
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Shalom CarmelCTOCommented:
What you need is an Expandrive expert. Did you try to get their support?

The best alternative solution for you would have been EFS, but it is not supported on windows.
The second best, depending on the volume of documents and on the document change rate, is to run scheduled s3 sync jobs.
https://docs.aws.amazon.com/cli/latest/reference/s3/sync.html
Another alternative is to have a lambda triggered by updates to your s3 bucket, that will push the documents to your CMS.
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mewtdAuthor Commented:
By the way, their support was fast but of no help :(
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