OneNote Won't Start - (2018)
OS: Microsoft Windows 7 Ultimate (x64)
Device: PC Desktop
RAM: 24GB
Hard Drive(s): Not Full
Antivirus: Avast & Malwarebytes
Software: Office 365 | Office Professional Plus 2016 For 1 PC. Added to account on Friday, June 9, 2017.
Other Devices: Android Tablet, Android Phone.
PROBLEM
OneNote won't start on my Win7 PC (installed, desktop version).
Additional Info:
Won't start as Administrator.
Won't start when Antivirus is disabled.
As far as I can recall, I didn't do anything to disrupt this program.
The program runs fine on my mobile devices and in the browser(s) of my PC (Firefox and gChrome).
Attempted to Run OneNote from Start Menu
Error Message: Something went wrong | We couldn't start your program. Please try starting it again. | If it won't start, try repairing Office from 'Programs and Features' in the Control Panel. Link: You can go online to get more help.
Attempted to REPAIR Office
Control Panel > Programs & Features
Error Message: Something went wrong | Sorry, Office ran into a problem because its system service is disabled. | Please ensure the Office system service can run, then try again. | Error Code: 30068-13 (1058)
QUESTION
I would like some help to walk through the steps to fix this problem. Thank you.
.
Device: PC Desktop
RAM: 24GB
Hard Drive(s): Not Full
Antivirus: Avast & Malwarebytes
Software: Office 365 | Office Professional Plus 2016 For 1 PC. Added to account on Friday, June 9, 2017.
Other Devices: Android Tablet, Android Phone.
PROBLEM
OneNote won't start on my Win7 PC (installed, desktop version).
Additional Info:
Won't start as Administrator.
Won't start when Antivirus is disabled.
As far as I can recall, I didn't do anything to disrupt this program.
The program runs fine on my mobile devices and in the browser(s) of my PC (Firefox and gChrome).
Attempted to Run OneNote from Start Menu
Error Message: Something went wrong | We couldn't start your program. Please try starting it again. | If it won't start, try repairing Office from 'Programs and Features' in the Control Panel. Link: You can go online to get more help.
Attempted to REPAIR Office
Control Panel > Programs & Features
Error Message: Something went wrong | Sorry, Office ran into a problem because its system service is disabled. | Please ensure the Office system service can run, then try again. | Error Code: 30068-13 (1058)
QUESTION
I would like some help to walk through the steps to fix this problem. Thank you.
.
SOLUTION
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I have done this before and never lost anything. I keep my data backed up in any event
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Thank you for the update and I am glad you have One Note working.
ASKER
John's solution required a more complicated solution. My solution relied on the information provided in the error message and required a minor fix that was easy to implement. Had my solution not worked, I believe John's suggestion would have been the best answer.
ASKER