Link to home
Start Free TrialLog in
Avatar of AA095927
AA095927Flag for United States of America

asked on

RDS not saving user customizations at log off

On a new 2016 RDS deployment, I have an issue where any customization made by a user is lost when they sign off.

Examples:
user pins outlook to taskbar, it's gone the next time they log in
all plugins to google are gone
desktop icons 'referesh' as if windows is just seeing everything for the first time

We are using User Profile Disks.

I originally had selected 'store all user settings and data on the user profile disk'
I've since tried moving to 'store only the following folders' and un-checking 'roaming user profile data' and 'user registry data'

Nothing seems to work and I can't figure out why this data is not being saved.
Avatar of Valentina Perez
Valentina Perez
Flag of France image

Avatar of AA095927

ASKER

I've confirmed that none of the users are members of domain guests or guests.
Additionally, none of the security groups that members are part of are listed in domain guests or guests.
Hi,

Check in regedit the following  DWORD  "NoSaveSettings" in right-side pane under following keys:

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    HKEY_USERS\.Default\Software\Microsoft\Windows NT\CurrentVersion\Program Manager\Restrictions

Do they have value 1?

Regards
Valentina
The dword of "NoSaveSettings" does not exist anywhere in the registry.

Additionally, these keys did not exist

HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Policies
HKEY_USERS\.Default\Software\Microsoft\Windows NT\CurrentVersion\Program Manager
ASKER CERTIFIED SOLUTION
Avatar of Valentina Perez
Valentina Perez
Flag of France image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Found that un-checking 'roaming user profile data' and 'user registry data' from the profile disk was causing the issue. once this was put back in place, the issue was resolved for everything but Chrome extensions.

Corrected the ability for chrome extension install but adding the following batch file to GPO

md C:\Temp\%USERNAME%
setx TEMP C:\Temp\%USERNAME%
setx TMP C:\Temp\%USERNAME%
HI,

Perfect. I am happy that the issue is solved.

Regards
Valentina