Eli Phelps
asked on
Room Resource Calendar Booking Delegate Issues
We are currently on Exchange 2013 (Enterprise Version 15.0 Build 1365.1). I am trying to create a room resource that requires a booking delegate. I've created these in the past and with a little tweaking, I've been able to get them working successfully and the meeting notifications sent for that resource sent to the account's delegate where they have to accept/decline the meeting. However, I'm having no luck now. I have toggled the "AutomateProcessing" from None, to AutoAccept, to Autoupdate. Removed and replaced the delegate multiple times. I've compared the get-calendarprocess policy (shown in the attachment) to others that are working correctly and all the settings appear to be the same. The client wants a departmental calendar for users to put vacation time on but, must the events need to be approved by the calendar delegate. Any suggestions on this would be great.
Thanks,
Thanks,
Disregard my last statement about making sure you are up to CU2. You are very will patched. Only missing the patch from March 2018 which is CU 20
ref link: https://technet.microsoft.com/en-us/library/hh135098(v=exchg.150).aspx
ref link: https://technet.microsoft.com/en-us/library/hh135098(v=exchg.150).aspx
ASKER
I have changed the AutomateProcessing to AutoAccept. The behavior I'm seeing now is, when I create a new meeting request using the scheduling assistant in Outlook 2016, the event is is getting posted to that room resource calendar without the delegate receiving any notification. Then, when I cancel that event, the delegate then receives the accept/deny notification in their deleted items folder. The delegate never receives the initial notification email to allow them the chance to accept/deny.
I have gone into the calendar settings for both the room resource account and the delegate's account. I unchecked any setting that would auto-delete any kind of meeting requests for both accounts and I also made sure nothing was checked for Auto Accept/Decline meetings as well.
I have gone into the calendar settings for both the room resource account and the delegate's account. I unchecked any setting that would auto-delete any kind of meeting requests for both accounts and I also made sure nothing was checked for Auto Accept/Decline meetings as well.
read example four here
https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/set-calendarprocessing?view=exchange-ps
command will be something like this
Set-CalendarProcessing -Identity resourcemeetingroometc -AutomateProcessing AutoAccept -AllRequestInPolicy $true -AllBookInPolicy $false -ResourceDelegates "chris@contoso.com","miche
https://docs.microsoft.com/en-us/powershell/module/exchange/mailboxes/set-calendarprocessing?view=exchange-ps
command will be something like this
Set-CalendarProcessing -Identity resourcemeetingroometc -AutomateProcessing AutoAccept -AllRequestInPolicy $true -AllBookInPolicy $false -ResourceDelegates "chris@contoso.com","miche
ASKER
Here is my current configuration below. Delegate is still not receiving the notifications even though I have removed the delegate and re-added them.
RunspaceId : 0cc24885-58a6-4bc9-9722-80
AutomateProcessing : AutoAccept
AllowConflicts : False
BookingWindowInDays : 180
MaximumDurationInMinutes : 1440
AllowRecurringMeetings : True
EnforceSchedulingHorizon : True
ScheduleOnlyDuringWorkHour
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates
DeleteAttachments : True
DeleteComments : True
RemovePrivateProperty : True
DeleteSubject : True
AddOrganizerToSubject : True
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo : True
ResourceDelegates : removed information for security
RequestOutOfPolicy : {}
AllRequestOutOfPolicy : False
BookInPolicy : {}
AllBookInPolicy : False
RequestInPolicy : {}
AllRequestInPolicy : True
AddAdditionalResponse : False
AdditionalResponse :
RemoveOldMeetingMessages : False
AddNewRequestsTentatively : True
ProcessExternalMeetingMess
RemoveForwardedMeetingNoti
MailboxOwnerId : removed information for security
Identity : removed information for security
IsValid : True
ObjectState : Changed
RunspaceId : 0cc24885-58a6-4bc9-9722-80
AutomateProcessing : AutoAccept
AllowConflicts : False
BookingWindowInDays : 180
MaximumDurationInMinutes : 1440
AllowRecurringMeetings : True
EnforceSchedulingHorizon : True
ScheduleOnlyDuringWorkHour
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates
DeleteAttachments : True
DeleteComments : True
RemovePrivateProperty : True
DeleteSubject : True
AddOrganizerToSubject : True
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo : True
ResourceDelegates : removed information for security
RequestOutOfPolicy : {}
AllRequestOutOfPolicy : False
BookInPolicy : {}
AllBookInPolicy : False
RequestInPolicy : {}
AllRequestInPolicy : True
AddAdditionalResponse : False
AdditionalResponse :
RemoveOldMeetingMessages : False
AddNewRequestsTentatively : True
ProcessExternalMeetingMess
RemoveForwardedMeetingNoti
MailboxOwnerId : removed information for security
Identity : removed information for security
IsValid : True
ObjectState : Changed
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Everything looks good. You may now set your AutomateProcessing to AutoAccept. If you still find yourself with issues with the correct settings please ensure your Exchange 2013 is updated to Exchange Server 2013 RTM CU2
ref link: https://practical365.com/exchange-server/exchange-server-2013-room-mailbox-calendar-processing-settings-delegate-approval/