troubleshooting Question

HP Laserjet Professional M1217nfw MFP printing out of order printing duplicates multiple times when I chose print one. Tried Install and Reboots. Display is Blank

Avatar of RUA Volunteer2?
RUA Volunteer2?Flag for United States of America asked on
Printers and ScannersWireless HardwareHewlett Packard (HP)
20 Comments5 Solutions418 ViewsLast Modified:
HP Laserjet Professional M1217nfw MFP printing out of order, repeating page one 5 times and repeating print jobs when "I ONLY CLICKED PRINT ONE TIME??? Next I noticed that I was out of toner so I went and replaced that and printed one test page. My own test page NOT a Microsoft Test page. The one page worked. SO I tried to print the sequence of pages. 12. Tried printing all 12 then tried saving paper printing front and back. Nothing worked. Went to support at HP nothing on it. Downloaded Diagnostics and Latest driver firmware stuff.  Diagnostics did not seem to do anything. Could not get firmware or driver combo installed. Tried restarting and rebooting several times. I also tried all the different ways you can reboot. The LED display will not show anything at this point. Completely blank.!  I ether get the 1 green and 2 yellows or no lights after rebooting on the shelf next to the display.

Does anyone know what I can try to resolve this?
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 5 Answers and 20 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 5 Answers and 20 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros