seshagiri pasupuleti
asked on
unable to get mails from bugzilla while new account creation
Hi, when i was trying to create a new user account in bugzillla (from GUI) it says "A confirmation email has been sent containing a link to continue creating an account. The link will expire if an account is not created within 3 days". But i have not received any confirmation email. facing this issue from several days. i am able to receive mails earlier but encountering issue now. we are using smtp port 465.
Hi,
I had a couple more questions...
Have you checked your junk mail, given it may be flagged as spam?
Can you check the logs for bugzilla to see if there's any errors?
I had a couple more questions...
Have you checked your junk mail, given it may be flagged as spam?
Can you check the logs for bugzilla to see if there's any errors?
objecting
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Hi,
To be able to diagnose further.... How are you running Bugzilla? On one of your servers or hosted elsewhere?