troubleshooting Question

iPhone - Draft folder not sync

Avatar of Richard Chow
Richard Chow asked on
3 Comments1 Solution1860 ViewsLast Modified:
Recently our company deployed iPhone 8plus with company email. Basically, functions of sending and receiving email is working fine. then I found the Draft folder was not sync'd.
So I went into Settings -> Accounts & Passwords -> Fetch New Data. It's confirmed the corporate email was set to "Push" automatically. Then I taped into corp email and did not found Draft folder under "PUSHED MAILBOXES". There are only Inbox, Sent, Trash, Junk...etc.

Below is the version of iOS and activesync:
Device OS: iOS 11.3.1 15E302
ActiveSync version:      14.1

Appreciated if someone could help to advise what I miss or it's by design that Draft is no longer sync'd

Iamthecreator OM
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