HP laserjet 400 keeps printing Care360 text at the top of every page

HP laserjet 400 keeps printing Care360 text at the top of every page.  How do I remove it?
Amanda BrownAsked:
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☠ MASQ ☠Commented:
You don't - it's hardwired into printers using Quest's EHR package.
Roy BeneVP/Director - IT | ISOCommented:
MASQ - Yes and no.

Amanda - Is this printer a printer you bought aftermarket, or did you buy this directly from HP?
Amanda BrownAuthor Commented:
I bought it after market.  I owned a clinic and when it closed Quest sold me the printer.  However, I did not realize that the care 360 printed on every page as it had just been used in our lab.
Roy BeneVP/Director - IT | ISOCommented:
Unfortunately, this is something Quest does as part of their asset management. However, it can be undone. It was programmed into the chip in the printer; but this is very common. You’ll need to get in touch with Quest to either see if you can bring it by and have them remove it, or if they can tell you how. In my case, it was the former.  Wish I had better news for you.

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Roy BeneVP/Director - IT | ISOCommented:
Question abandoned.
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