Richard Kiroy
asked on
Windows socket errors and event logs
I have a user that reported an issue with his PC today, he said a winsock error message appeared on his screen and then he couldn't access any network resources or the internet. We solved his issue with a restart of the computer, my question is this, can I review the computers event log for information on these errors when the occur? I didn't see his screen so I don't know if an error message number or ID was displayed, therefore I am not confident that his issue has been permanently solved.
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If the error occurs again, I always inform my uses to stop and don't touch the computer and notify us immediately so we can take appropriate action.