Member_2_6474242
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Windows 10 bug errorcode 0x0000007e
I have a windows 10 bug error
What can i do to solve it
I used Appcrashview to get the below information
.......................... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .......... .....
Version=1
EventType=BEX64
EventTime=1317166459783624 16
ReportType=2
Consent=1
UploadTime=131716645979456 085
ReportIdentifier=b422e79e- 5f8a-11e8- 93c2-8cc04 ed21135
IntegratorReportIdentifier =71f1f1ca- f889-4920- b296-a12ff 32bac62
NsAppName=RadeonSettings.e xe
AppSessionGuid=00002e84-00 06-0018-c1 42-edc296f 3d301
TargetAppId=W:00061b58363c 9b1af8320a bc4c9035d5 c75c000009 04!0000de5 8b7c8d6c60 e4a93cf65e 2870b5a8d3 6cbbc0b!Ra deonSettin gs.exe
TargetAppVer=2017//04//25: 01:17:09!8 ef230!Rade onSettings .exe
BootId=4294967295
Response.BucketId=f3a2b800 3188face45 e7a01d42e2 e6af
Response.BucketTable=5
Response.LegacyBucketId=11 6373145130
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=RadeonSetting s.exe
Sig[1].Name=Application Version
Sig[1].Value=10.1.1.1682
Sig[2].Name=Application Timestamp
Sig[2].Value=58fea395
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_ac4 6
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=PCH_5A_FROM_n tdll+0x000 00000000A6 C24
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000 008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.1 4393.2.0.0 .256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additi onal Information 1
DynamicSig[22].Value=ac46
DynamicSig[23].Name=Additi onal Information 2
DynamicSig[23].Value=ac462 b2fd07cc85 3b652b5104 a1cf381
DynamicSig[24].Name=Additi onal Information 3
DynamicSig[24].Value=0279
DynamicSig[25].Name=Additi onal Information 4
DynamicSig[25].Value=0279b 6706dce523 4f3776ce75 3ea8964
UI[2]=C:\Program Files\AMD\CNext\CNext\Rade onSettings .exe
UI[3]=Radeon Settings: Host Application has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\AMD\CNext\CNext\Rade onSettings .exe
LoadedModule[1]=C:\WINDOWS \SYSTEM32\ ntdll.dll
LoadedModule[2]=C:\WINDOWS \System32\ KERNEL32.D LL
LoadedModule[3]=C:\WINDOWS \System32\ KERNELBASE .dll
LoadedModule[4]=C:\WINDOWS \System32\ SHELL32.dl l
LoadedModule[5]=C:\WINDOWS \System32\ msvcrt.dll
LoadedModule[6]=C:\WINDOWS \System32\ cfgmgr32.d ll
LoadedModule[7]=C:\WINDOWS \System32\ windows.st orage.dll
LoadedModule[8]=C:\WINDOWS \System32\ combase.dl l
LoadedModule[9]=C:\WINDOWS \System32\ ucrtbase.d ll
LoadedModule[10]=C:\WINDOW S\System32 \RPCRT4.dl l
LoadedModule[11]=C:\WINDOW S\System32 \bcryptPri mitives.dl l
LoadedModule[12]=C:\WINDOW S\System32 \powrprof. dll
LoadedModule[13]=C:\WINDOW S\System32 \advapi32. dll
LoadedModule[14]=C:\WINDOW S\System32 \sechost.d ll
LoadedModule[15]=C:\WINDOW S\System32 \shlwapi.d ll
LoadedModule[16]=C:\WINDOW S\System32 \GDI32.dll
LoadedModule[17]=C:\WINDOW S\System32 \gdi32full .dll
LoadedModule[18]=C:\WINDOW S\System32 \USER32.dl l
LoadedModule[19]=C:\WINDOW S\System32 \win32u.dl l
LoadedModule[20]=C:\WINDOW S\System32 \kernel.ap pcore.dll
LoadedModule[21]=C:\WINDOW S\System32 \shcore.dl l
LoadedModule[22]=C:\WINDOW S\System32 \profapi.d ll
LoadedModule[23]=C:\WINDOW S\System32 \ole32.dll
LoadedModule[24]=C:\WINDOW S\System32 \CRYPT32.d ll
LoadedModule[25]=C:\WINDOW S\System32 \MSASN1.dl l
LoadedModule[26]=C:\Progra m Files\AMD\CNext\CNext\Qt5C ore.dll
LoadedModule[27]=C:\WINDOW S\SYSTEM32 \dwmapi.dl l
LoadedModule[28]=C:\WINDOW S\SYSTEM32 \VERSION.d ll
LoadedModule[29]=C:\WINDOW S\SYSTEM32 \WTSAPI32. dll
LoadedModule[30]=C:\WINDOW S\SYSTEM32 \WININET.d ll
LoadedModule[31]=C:\WINDOW S\SYSTEM32 \d3d9.dll
LoadedModule[32]=C:\WINDOW S\SYSTEM32 \dxva2.dll
LoadedModule[33]=C:\WINDOW S\System32 \WS2_32.dl l
LoadedModule[34]=C:\WINDOW S\SYSTEM32 \dxgi.dll
LoadedModule[35]=C:\WINDOW S\SYSTEM32 \d3d11.dll
LoadedModule[36]=C:\WINDOW S\SYSTEM32 \pdh.dll
LoadedModule[37]=C:\WINDOW S\SYSTEM32 \WINHTTP.d ll
LoadedModule[38]=C:\WINDOW S\SYSTEM32 \urlmon.dl l
LoadedModule[39]=C:\Progra m Files\AMD\CNext\CNext\Qt5Q uick.dll
LoadedModule[40]=C:\Progra m Files\AMD\CNext\CNext\Qt5C harts.dll
LoadedModule[41]=C:\Progra m Files\AMD\CNext\CNext\Qt5W idgets.dll
LoadedModule[42]=C:\Progra m Files\AMD\CNext\CNext\Qt5W inExtras.d ll
LoadedModule[43]=C:\Progra m Files\AMD\CNext\CNext\Qt5G ui.dll
LoadedModule[44]=C:\Progra m Files\AMD\CNext\CNext\Qt5Q ml.dll
LoadedModule[45]=C:\Progra m Files\AMD\CNext\CNext\Qt5X ml.dll
LoadedModule[46]=C:\Progra m Files\AMD\CNext\CNext\MSVC P120.dll
LoadedModule[47]=C:\Progra m Files\AMD\CNext\CNext\MSVC R120.dll
LoadedModule[48]=C:\WINDOW S\SYSTEM32 \msi.dll
LoadedModule[49]=C:\WINDOW S\SYSTEM32 \MPR.dll
LoadedModule[50]=C:\WINDOW S\SYSTEM32 \iertutil. dll
LoadedModule[51]=C:\Progra m Files\AMD\CNext\CNext\Qt5N etwork.dll
LoadedModule[52]=C:\WINDOW S\SYSTEM32 \bcrypt.dl l
LoadedModule[53]=C:\WINDOW S\SYSTEM32 \DNSAPI.dl l
LoadedModule[54]=C:\WINDOW S\System32 \NSI.dll
LoadedModule[55]=C:\WINDOW S\System32 \IMM32.DLL
LoadedModule[56]=C:\WINDOW S\SYSTEM32 \IPHLPAPI. DLL
LoadedModule[57]=C:\WINDOW S\SYSTEM32 \CRYPTBASE .DLL
LoadedModule[58]=C:\WINDOW S\SYSTEM32 \atiadlxx. dll
LoadedModule[59]=C:\WINDOW S\System32 \SETUPAPI. dll
LoadedModule[60]=C:\WINDOW S\SYSTEM32 \PROPSYS.d ll
LoadedModule[61]=C:\WINDOW S\SYSTEM32 \USERENV.d ll
LoadedModule[62]=C:\WINDOW S\System32 \PSAPI.DLL
LoadedModule[63]=C:\WINDOW S\System32 \OLEAUT32. dll
LoadedModule[64]=C:\WINDOW S\System32 \msvcp_win .dll
LoadedModule[65]=C:\WINDOW S\SYSTEM32 \mfplat.dl l
LoadedModule[66]=C:\WINDOW S\SYSTEM32 \RTWorkQ.D LL
LoadedModule[67]=C:\WINDOW S\SYSTEM32 \mf.dll
LoadedModule[68]=C:\WINDOW S\system32 \uxtheme.d ll
LoadedModule[69]=C:\WINDOW S\System32 \MSCTF.dll
LoadedModule[70]=c:\Progra m Files\HP\HP ProtectTools Security Manager\Bin\DpoFeedb.dll
LoadedModule[71]=C:\WINDOW S\SYSTEM32 \WINSTA.dl l
LoadedModule[72]=C:\WINDOW S\System32 \clbcatq.d ll
LoadedModule[73]=C:\WINDOW S\SYSTEM32 \LINKINFO. dll
LoadedModule[74]=C:\WINDOW S\WinSxS\a md64_micro soft.windo ws.common- controls_6 595b64144c cf1df_6.0. 14393.953_ none_42151 e83c686086 b\Comctl32 .dll
LoadedModule[75]=C:\WINDOW S\SYSTEM32 \apphelp.d ll
LoadedModule[76]=C:\Window s\System32 \TwinUI.dl l
LoadedModule[77]=C:\Window s\System32 \twinapi.a ppcore.dll
LoadedModule[78]=C:\WINDOW S\SYSTEM32 \wintypes. dll
LoadedModule[79]=C:\Window s\System32 \ActXPrxy. dll
LoadedModule[80]=C:\WINDOW S\system32 \winmm.dll
LoadedModule[81]=C:\WINDOW S\SYSTEM32 \WINMMBASE .dll
LoadedModule[82]=C:\WINDOW S\SYSTEM32 \SspiCli.d ll
LoadedModule[83]=C:\WINDOW S\SYSTEM32 \ondemandc onnroutehe lper.dll
LoadedModule[84]=C:\WINDOW S\system32 \mswsock.d ll
LoadedModule[85]=C:\WINDOW S\SYSTEM32 \WINNSI.DL L
LoadedModule[86]=C:\Window s\System32 \rasadhlp. dll
State[0].Key=Transport.Don eStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Radeon Settings: Host Application
AppPath=C:\Program Files\AMD\CNext\CNext\Rade onSettings .exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=CC1F64 8F07AA11F7 BD1E83E302 46EFB9
MetadataHash=1855902735
......
What can i do to solve it
I used Appcrashview to get the below information
..........................
Version=1
EventType=BEX64
EventTime=1317166459783624
ReportType=2
Consent=1
UploadTime=131716645979456
ReportIdentifier=b422e79e-
IntegratorReportIdentifier
NsAppName=RadeonSettings.e
AppSessionGuid=00002e84-00
TargetAppId=W:00061b58363c
TargetAppVer=2017//04//25:
BootId=4294967295
Response.BucketId=f3a2b800
Response.BucketTable=5
Response.LegacyBucketId=11
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=RadeonSetting
Sig[1].Name=Application Version
Sig[1].Value=10.1.1.1682
Sig[2].Name=Application Timestamp
Sig[2].Value=58fea395
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_ac4
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=PCH_5A_FROM_n
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additi
DynamicSig[22].Value=ac46
DynamicSig[23].Name=Additi
DynamicSig[23].Value=ac462
DynamicSig[24].Name=Additi
DynamicSig[24].Value=0279
DynamicSig[25].Name=Additi
DynamicSig[25].Value=0279b
UI[2]=C:\Program Files\AMD\CNext\CNext\Rade
UI[3]=Radeon Settings: Host Application has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program
LoadedModule[1]=C:\WINDOWS
LoadedModule[2]=C:\WINDOWS
LoadedModule[3]=C:\WINDOWS
LoadedModule[4]=C:\WINDOWS
LoadedModule[5]=C:\WINDOWS
LoadedModule[6]=C:\WINDOWS
LoadedModule[7]=C:\WINDOWS
LoadedModule[8]=C:\WINDOWS
LoadedModule[9]=C:\WINDOWS
LoadedModule[10]=C:\WINDOW
LoadedModule[11]=C:\WINDOW
LoadedModule[12]=C:\WINDOW
LoadedModule[13]=C:\WINDOW
LoadedModule[14]=C:\WINDOW
LoadedModule[15]=C:\WINDOW
LoadedModule[16]=C:\WINDOW
LoadedModule[17]=C:\WINDOW
LoadedModule[18]=C:\WINDOW
LoadedModule[19]=C:\WINDOW
LoadedModule[20]=C:\WINDOW
LoadedModule[21]=C:\WINDOW
LoadedModule[22]=C:\WINDOW
LoadedModule[23]=C:\WINDOW
LoadedModule[24]=C:\WINDOW
LoadedModule[25]=C:\WINDOW
LoadedModule[26]=C:\Progra
LoadedModule[27]=C:\WINDOW
LoadedModule[28]=C:\WINDOW
LoadedModule[29]=C:\WINDOW
LoadedModule[30]=C:\WINDOW
LoadedModule[31]=C:\WINDOW
LoadedModule[32]=C:\WINDOW
LoadedModule[33]=C:\WINDOW
LoadedModule[34]=C:\WINDOW
LoadedModule[35]=C:\WINDOW
LoadedModule[36]=C:\WINDOW
LoadedModule[37]=C:\WINDOW
LoadedModule[38]=C:\WINDOW
LoadedModule[39]=C:\Progra
LoadedModule[40]=C:\Progra
LoadedModule[41]=C:\Progra
LoadedModule[42]=C:\Progra
LoadedModule[43]=C:\Progra
LoadedModule[44]=C:\Progra
LoadedModule[45]=C:\Progra
LoadedModule[46]=C:\Progra
LoadedModule[47]=C:\Progra
LoadedModule[48]=C:\WINDOW
LoadedModule[49]=C:\WINDOW
LoadedModule[50]=C:\WINDOW
LoadedModule[51]=C:\Progra
LoadedModule[52]=C:\WINDOW
LoadedModule[53]=C:\WINDOW
LoadedModule[54]=C:\WINDOW
LoadedModule[55]=C:\WINDOW
LoadedModule[56]=C:\WINDOW
LoadedModule[57]=C:\WINDOW
LoadedModule[58]=C:\WINDOW
LoadedModule[59]=C:\WINDOW
LoadedModule[60]=C:\WINDOW
LoadedModule[61]=C:\WINDOW
LoadedModule[62]=C:\WINDOW
LoadedModule[63]=C:\WINDOW
LoadedModule[64]=C:\WINDOW
LoadedModule[65]=C:\WINDOW
LoadedModule[66]=C:\WINDOW
LoadedModule[67]=C:\WINDOW
LoadedModule[68]=C:\WINDOW
LoadedModule[69]=C:\WINDOW
LoadedModule[70]=c:\Progra
LoadedModule[71]=C:\WINDOW
LoadedModule[72]=C:\WINDOW
LoadedModule[73]=C:\WINDOW
LoadedModule[74]=C:\WINDOW
LoadedModule[75]=C:\WINDOW
LoadedModule[76]=C:\Window
LoadedModule[77]=C:\Window
LoadedModule[78]=C:\WINDOW
LoadedModule[79]=C:\Window
LoadedModule[80]=C:\WINDOW
LoadedModule[81]=C:\WINDOW
LoadedModule[82]=C:\WINDOW
LoadedModule[83]=C:\WINDOW
LoadedModule[84]=C:\WINDOW
LoadedModule[85]=C:\WINDOW
LoadedModule[86]=C:\Window
State[0].Key=Transport.Don
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=Radeon Settings: Host Application
AppPath=C:\Program Files\AMD\CNext\CNext\Rade
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=CC1F64
MetadataHash=1855902735
......
ASKER CERTIFIED SOLUTION
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You should update BIOS, Chipset AND Video all at the same time. Windows Updates deal with the Meltdown and Specter threats and firmware updates are needed. Video goes with Chipset and in your case, needed for the bugcheck issue.
ASKER
thanks