Make Office 365 group emails go into user's Outlook 2016 Inbox

IT Guy
IT Guy used Ask the Experts™
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An Office 365 user is currently a member of an Office 365 email group.

Currently, all emails sent to this group arrive only within a folder containing the group's name (which appears underneath the "Groups" folder in the left-hand column within Outlook (see the screenshot).

What needs to be done so that any emails sent to this group will also arrive within this particular user's Inbox?

Outlook Groups folder
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Hi IT Guy,
Have you tried using mail flow rules?
To set a rule, go to Exchange Admin Center > mail flow > rules.
Choose the rule to apply when the recipient is (the group) and as an action, choose "add recipients" and select this particular user as an additional recipient. The emails directed to the group should start appearing in his/her inbox.
IT GuyNetwork Engineer

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Commented:
Isn't there also a way of doing this within Outlook 2016?
Most Valuable Expert 2015
Distinguished Expert 2018
Commented:
You need to add yourself (and any other users that wants to receive those messages in Inbox) as "subscriber" for the Group. Every user can do this on his own from either Outlook or OWA, and if you as the admin want to manage this on behalf of the user, you can use:

Add-unifiedgrouplinks groupname -link user@domain.com -linktype Subscriber

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IT GuyNetwork Engineer

Author

Commented:
Can you please provide me with documentation that describes how users can do this within Outlook and OWA?
Most Valuable Expert 2015
Distinguished Expert 2018
Commented:
Simply press the corresponding button. In Outlook/OWA it's called Follow in Inbox: https://support.office.com/en-us/article/follow-a-group-in-outlook-e147fc19-f548-4cd2-834f-80c6235b7c36

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