troubleshooting Question

Make Office 365 group emails go into user's Outlook 2016 Inbox

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IT GuyFlag for United States of America asked on
SoftwareMicrosoft OfficeExchangeOutlookMicrosoft 365
5 Comments2 Solutions181 ViewsLast Modified:
An Office 365 user is currently a member of an Office 365 email group.

Currently, all emails sent to this group arrive only within a folder containing the group's name (which appears underneath the "Groups" folder in the left-hand column within Outlook (see the screenshot).

What needs to be done so that any emails sent to this group will also arrive within this particular user's Inbox?

Outlook Groups folder
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