Make Office 365 group emails go into user's Outlook 2016 Inbox

An Office 365 user is currently a member of an Office 365 email group.

Currently, all emails sent to this group arrive only within a folder containing the group's name (which appears underneath the "Groups" folder in the left-hand column within Outlook (see the screenshot).

What needs to be done so that any emails sent to this group will also arrive within this particular user's Inbox?

Outlook Groups folder
IT GuyNetwork EngineerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

CodeTwo SoftwareSoftware DeveloperCommented:
Hi IT Guy,
Have you tried using mail flow rules?
To set a rule, go to Exchange Admin Center > mail flow > rules.
Choose the rule to apply when the recipient is (the group) and as an action, choose "add recipients" and select this particular user as an additional recipient. The emails directed to the group should start appearing in his/her inbox.
0
IT GuyNetwork EngineerAuthor Commented:
Isn't there also a way of doing this within Outlook 2016?
0
Vasil Michev (MVP)Commented:
You need to add yourself (and any other users that wants to receive those messages in Inbox) as "subscriber" for the Group. Every user can do this on his own from either Outlook or OWA, and if you as the admin want to manage this on behalf of the user, you can use:

Add-unifiedgrouplinks groupname -link user@domain.com -linktype Subscriber

Open in new window

0
IT GuyNetwork EngineerAuthor Commented:
Can you please provide me with documentation that describes how users can do this within Outlook and OWA?
0
Vasil Michev (MVP)Commented:
Simply press the corresponding button. In Outlook/OWA it's called Follow in Inbox: https://support.office.com/en-us/article/follow-a-group-in-outlook-e147fc19-f548-4cd2-834f-80c6235b7c36
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Software

From novice to tech pro — start learning today.