office 365
need to correct work phone number of user in his email address book, when I click username in email address book
user is in office 365 portal
users attaributes is syncing through AD FS
should i check user account in office 365 portal
user is in office 365 portal
users attaributes is syncing through AD FS
should i check user account in office 365 portal
Last Comment
Vasil Michev (MVP)
You should make the change in your on-premises AD, it will sync to Office 365.
ASKER
I don't see the incorrect phone number in attribute editor of that user account in AD. WHERE should I correct
ASKER
I don't see the work number in AD only mobile
ASKER
I need to correct work number
ASKER
In outlook, my work cell is listed as my contact number, not my phone extension of 2861
ASKER
mobile number shows correctly but the work number needs to be changed in outlook when I click user name in to column
ASKER
I need to correct my work number in outlook my mobile number is ok. IN AD I cant find work number attribute column
Pramod,
1. Let's find out which property is holding the wong number
2. Open powershell on your DC (right-click Run as administrator)
Import-Module ActiveDirectory
Get-ADuser "userssamaccountname" -properties * | Select *phone*,Office*
Once you find out which property has to be changed reset it. Let's say it's the OfficePhone that you realized has the wrong number
Set-ADuser "Userssamaccountname" -OfficePhone '555-123-4567'
Once you change the number give it time to sync with o365
1. Let's find out which property is holding the wong number
2. Open powershell on your DC (right-click Run as administrator)
Import-Module ActiveDirectory
Get-ADuser "userssamaccountname" -properties * | Select *phone*,Office*
Once you find out which property has to be changed reset it. Let's say it's the OfficePhone that you realized has the wrong number
Set-ADuser "Userssamaccountname" -OfficePhone '555-123-4567'
Once you change the number give it time to sync with o365
ASKER
when I ran this command I don't see the incorrect work number there I see office number and mobile numbers
ASKER
when u double click user name in outlook where is the work number being pulled from?
This info is being pulled from AD. Every company may set their numbers up differently. ON the user in question use the powershell commands I gave you to see the phone numbers. If you prefer the gui , open the properties of the user, if you don't see it in the Office number in the General tab, go to the Organization tab and check the numbers in there.
ASKER
when I go to outlook, click on new , type user name in properties I see work number : xxx.xxx.xxxx which I don't see anywhere in AD that number
ASKER
when I run this command :Get-ADuser "userssamaccountname" -properties * | Select *phone*,Office*
I see 4 numbers pulled up but not the number which is shown in user's outlook properties as work number
I see 4 numbers pulled up but not the number which is shown in user's outlook properties as work number
Fair enough do this command
Get-ADuser "userssamaccountname" -properties * | Select *phone*,Office*,work*
Get-ADuser "userssamaccountname" -properties * | Select *phone*,Office*,work*
ASKER
it doesn't pull the work number , it is blank , should I fill with correct number
Capture.PNG
Capture.PNG
ASKER
what command should I use to update the work number with correct number
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ASKER
it is not showing, I cant take snip from outlook , when I type username when opening new email , when I double click my username for ex.
I see work and mobile numbers , I see for affected user work number showing incorrect which I cant see in AD profile
where should I check in office 365 portal?
I see work and mobile numbers , I see for affected user work number showing incorrect which I cant see in AD profile
where should I check in office 365 portal?
ASKER
ASKER
I see the same work number in Skype for business online
ASKER
but I don't see that work number in her AD profile
ASKER
That screenshot you sent doesn't even match the command you put up there.
Run this command and paste the output
Get-AdUser 'Samaccountname' -properties * | fl
Run this command and paste the output
Get-AdUser 'Samaccountname' -properties * | fl
ASKER
it doesn't give the work number anywhere
Microsoft Office
Microsoft Office is an integrated suite of applications that includes Outlook, Word, Excel, Access, PowerPoint, Visio and InfoPath, along with a number of tools to assist in making the individual components work together. Coding within and between the projects is done in Visual Basic for Applications, known as VBA.
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