Claude Constantinescu
asked on
Error message: "No boot device available"
I have a Dell PowerEdge T110, which after a power outage is no longer booting, the message is "No boot device available. Current boot mode is set to BIOS. Please ensure compatible bootable media is available. Use the system setup program to change the boot mode as needed. Strike F1 to retry boot, F2 for system setup, F11 for BIOS boot manager"
Is the MBR corrupt?
I also noticed the IP Address is different now for IPV4
I attached pictures
Thanks
Boot-7.jpg
Boot-6.jpg
Boot-5.jpg
Boot-4.jpg
Boot-3.jpg
Boot-2.jpg
Boot-1.jpg
Is the MBR corrupt?
I also noticed the IP Address is different now for IPV4
I attached pictures
Thanks
Boot-7.jpg
Boot-6.jpg
Boot-5.jpg
Boot-4.jpg
Boot-3.jpg
Boot-2.jpg
Boot-1.jpg
Various causes of course. One quick fix I've had work before on that error msg is to reseat all sata connections, memory, and any other cards on the mobo. We attributed it to heat creep on the Dells found in that generation. About a 80% fix rate. Otherwise we reimaged. Hope this helps.
Please read link to check various settings and see if this applies to your situation:
http://www.dell.com/support/article/us/en/04/sln292433/dell-poweredge-no-boot-device-available-is-displayed-during-startup?lang=en
http://www.dell.com/support/article/us/en/04/sln292433/dell-poweredge-no-boot-device-available-is-displayed-during-startup?lang=en
The IP address referred to, is that the one at the top of the screen, if so that is the remote access IP.
Try booting off a USB drive or DVD.
Try booting off a USB drive or DVD.
Try a cold boot - disconnect machine from power completely, wait 20 seconds and repower
If system boots into Windows Recovery, select "Boot Windows Normally"
If system boots into Windows Recovery, select "Boot Windows Normally"
ASKER
I see that you have 2 identical hard drives attached to the SATA controller. Are they in RAID?
Is it also possible for you to take out both hard drives then replace it with a spare to see if they get detected?
Also, can you go into the BIOS log and see if there is any other messages?
Is it also possible for you to take out both hard drives then replace it with a spare to see if they get detected?
Also, can you go into the BIOS log and see if there is any other messages?
"PXE-E61: Media test failure check cable"
is PXE enabled on in the BIOS for a network card?
Were the disks originally set up in a RAID configuration?
is PXE enabled on in the BIOS for a network card?
Were the disks originally set up in a RAID configuration?
Helpful Dell hardware document for the server:
http://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-t110_owner%27s%20manual_en-us.pdf
http://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-t110_owner%27s%20manual_en-us.pdf
do not pull the drives out - boot and log into the PERC BIOS CONFIGURATION UTILITY and check the RAID configuration.
If you start pulling drives out and re-inserting, in the state the machine is in, you may lose the RAID.... and with that, all the data.
At that point, you may have no choice but the start from scratch for a rebuild process.
a) do you have a DELL support contract?
b) more important, do you have a backup??
If you start pulling drives out and re-inserting, in the state the machine is in, you may lose the RAID.... and with that, all the data.
At that point, you may have no choice but the start from scratch for a rebuild process.
a) do you have a DELL support contract?
b) more important, do you have a backup??
Your BIOS snap appears to show 2 *500GB Drives attached
Do you have this system configured in a RAID and if so, what type (0 or 1)?
ASKER
I ran the System Diagnostics as instructed in the Dell Manual and after 3 hours all Tests Passed
I didn't think I had a RAID on this, I am inheriting all these, when I looked at BIOS the AHCI Mode was selected not RAID
Yes, there are 2 Hard Drives in 500 GB each
See pictures
Support expired in 2017, no backup and no image
Yes, PXE for network card is enabled in BIOS
Thanks
Server3.jpg
Server2.jpg
Server1.jpg
I didn't think I had a RAID on this, I am inheriting all these, when I looked at BIOS the AHCI Mode was selected not RAID
Yes, there are 2 Hard Drives in 500 GB each
See pictures
Support expired in 2017, no backup and no image
Yes, PXE for network card is enabled in BIOS
Thanks
Server3.jpg
Server2.jpg
Server1.jpg
The BIOS obviously detected the drives. "No boot device available" can also mean that it didn't find any device with bootable instruction (boot record). What operating system did you have in it before? If Windows, insert the installation disc then try to do a system repair.
ASKER
It was Windows Server 2008
When I boot from CD this is what happens, it wants me to install Windows
Windows.jpg
When I boot from CD this is what happens, it wants me to install Windows
Windows.jpg
Hit NEXT and do you see anything when you hit the REPAIR option?
ASKER
Hello, here is the Server's configuration, thanks!
Backup-Server.pdf
Backup-Server.pdf
Disregard the e-SATA port. It is an "E"xternal SATA port. If you were to look at the back of the machine, you would see a slot that looks like a usb port, but it is actually the e-SATA port and you will see that you have nothing attached to it.
More than likely, you don't use PXE to do a network boot, so you might as well take that error out of the picture as well.
That leaves just the hard and optical drives.
So both drives are being detected (ports A & B), but according to Belarc, there was initially only 1 installed. When was the second drive added? As an aside, when re-seating the cables, did you try swapping the HDD cables to see if maybe the one cable went bad (haven't come across this, but you never know).
Using the install DVD, were you able to get past the point to do the repair as previously requested?
See link below:
https://social.technet.microsoft.com/wiki/contents/articles/4162.windows-server-2008-repair-steps-for-no-boot-issues.aspx
Make sure that you are looking at the correct drive when running the chkdsk /r option. Do the same for both drives.
More than likely, you don't use PXE to do a network boot, so you might as well take that error out of the picture as well.
That leaves just the hard and optical drives.
So both drives are being detected (ports A & B), but according to Belarc, there was initially only 1 installed. When was the second drive added? As an aside, when re-seating the cables, did you try swapping the HDD cables to see if maybe the one cable went bad (haven't come across this, but you never know).
Using the install DVD, were you able to get past the point to do the repair as previously requested?
See link below:
https://social.technet.microsoft.com/wiki/contents/articles/4162.windows-server-2008-repair-steps-for-no-boot-issues.aspx
Make sure that you are looking at the correct drive when running the chkdsk /r option. Do the same for both drives.
ASKER
When I choose Repair your computer this is what I see, darn!
Repair.jpg
Repair.jpg
You don't see any drives because that must mean that additional drivers are required.
try booting the system and pressing F11 (BIOS BOOT MANAGER) to see if drives are visible. I think you press continue if the first to attempt to boot the first drive.
try booting the system and pressing F11 (BIOS BOOT MANAGER) to see if drives are visible. I think you press continue if the first to attempt to boot the first drive.
ASKER
These are the screens from Boot Manger
I also tried startrep.exe and SFC.exe but no success
Boot-Manager-1.jpg
Boot-Manager-2.jpg
I also tried startrep.exe and SFC.exe but no success
Boot-Manager-1.jpg
Boot-Manager-2.jpg
real quick question - when you ran the above startrep and sfc, did you make sure that you were in the correct drive?
did it appear as X:, C:, D:, etc...?
did you try a "dir" command and see a listing of the files?
did it appear as X:, C:, D:, etc...?
did you try a "dir" command and see a listing of the files?
ASKER
I was on X drive, I tried to go to C but C could not be found
list the contents of the X: drive if possible, did you try additional letters when switching drives, like D:, E:, etc?
An additional question referring to the drives, how much space was reported on the server before things went south? Did you have access to both drives as separate drives or did you only see the less than 500 gb reported on the original Belarc report?
If you only saw less than 500 gb, it could be possible that the O/S never saw the second drive.
If you only saw less than 500 gb, it could be possible that the O/S never saw the second drive.
ASKER
Here it is
X-Drive.jpg
X-Drive.jpg
ASKER
I can't remember if I had 2 drives, now that you mentioned, yes indeed Belarc shows only one drive
next step requires that you have a sata to usb converter - i've used this in the past to repair damaged drives.
pull out one drive, attach the device to the drive, then attach the usb connection to a window 7 or higher computer or better yet, another 2008R2 server.
the drive should show up as an external drive
this should allow you to run the chkdsk /r utililty - be patient, it may take a while and definitely do not interrupt it
if warnings pop up, post them before proceeding, but I hope you don't get any
replace the drive and do the same for the second drive
when done, replace drive and try booting the system
pull out one drive, attach the device to the drive, then attach the usb connection to a window 7 or higher computer or better yet, another 2008R2 server.
the drive should show up as an external drive
this should allow you to run the chkdsk /r utililty - be patient, it may take a while and definitely do not interrupt it
if warnings pop up, post them before proceeding, but I hope you don't get any
replace the drive and do the same for the second drive
when done, replace drive and try booting the system
ASKER
I'm sorry I was on vacation for 3 days, I will try doing that as soon as I have a chance and let you know of the outcome, thanks!
ASKER
I connected the C drive as an external drive to a Windows 7 computer and it appears in Disk Management, but you cannot assign letter, the only options are Convert to Dynamic or Delete Volume
drive.jpg
drive.jpg
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ASKER
Yes, I tried both drives, same thing!
ok - then proceed to retrieve the data at this point.
ASKER
I connected the drive as an external drive and used a tool called Yodot and was able to retrieve most of the contents of the drive, thanks for helping!
woo-hoo!!! that is great!
Glad I was able to assist you. Have a great rest of your day.
Glad I was able to assist you. Have a great rest of your day.