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finance_teacher

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iPhone 7 -- corporate Verizon plan -- reset to reuse ?

My buddy has 20+ iPhone 7 phones on a corporate Verizon plan, one of the employees left, and he needs a way to RESET the phone since the prior employee will not provide the password

How can he RESET an iPhone 7 phone so it can be reissued to a different employee ?

It is OK if he cannot keep the current phone number
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John
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You can erase the phone (restore to factory settings) using either iTunes or recovery mode. See this KB for details: https://support.apple.com/en-us/HT204306