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stressedout2004

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50 Computers have not reported status for more than 30 days

Windows 7 workstations.    50 computers have not reported status for more than 30 days.  The check in status are random across workstations. Some 30 days some more.

I performed the following on a single workstation.

      1. netsh winhttp reset proxy

After executing the command I  restarted the  workstation

      2. Executed the following commands on workstation
wuauclt /detectnow /resetauthorization
wuauclt /reportnow

The workstation was not checking in.
After carrying out these commands the Windows Update utility can be started to search for updates. At this point the client should register with WSUS after 15 minutes.   Nope did not ever check in....

I then ran the diagnostics report attached using the utility here.
            a. https://www.solarwinds.com/free-tools/diagnostic-tool-for-the-wsus-agent/registration (Report Attached)
      1. Reset WSUS repository on workstation   ( This did not help)
            b. https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc

Final Error IS 80244018 as seen in attachment

WindowsUpdate Log File Data
    06-01	10:59:31:440	 836	1750	Agent	*************
2018-06-01	10:59:31:440	 836	1750	Agent	** START **  Agent: Finding updates [CallerId = <<PROCESS>>: sftservice.exe]
2018-06-01	10:59:31:440	 836	1750	Agent	*********
2018-06-01	10:59:31:440	 836	1750	Agent	  * Online = Yes; Ignore download priority = No
2018-06-01	10:59:31:440	 836	1750	Agent	  * Criteria = "( IsInstalled = 0 and IsHidden = 0 and BrowseOnly = 0 )"
2018-06-01	10:59:31:440	 836	1750	Agent	  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-06-01	10:59:31:440	 836	1750	Agent	  * Search Scope = {Machine}
2018-06-01	10:59:31:440	 848	1338	COMAPI	<<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2018-06-01	10:59:31:554	 836	1750	PT	+++++++++++  PT: Synchronizing server updates  +++++++++++
2018-06-01	10:59:31:554	 836	1750	PT	  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUSSERVERSRV01:8530/ClientWebService/client.asmx
2018-06-01	10:59:31:559	 836	1750	PT	WARNING: Cached cookie has expired or new PID is available
2018-06-01	10:59:31:559	 836	1750	PT	Initializing simple targeting cookie, clientId = 89fdeef5-d5a0-4edf-a36c-b9808e922643, target group = , DNS name = wsusserver01.local
2018-06-01	10:59:31:559	 836	1750	PT	  Server URL = http://WSUSSERVERSRV01:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-06-01	10:59:31:560	 836	1750	PT	WARNING: GetAuthorizationCookie failure, error = 0x80244018, soap client error = 10, soap error code = 0, HTTP status code = 403
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: Failed to initialize Simple Targeting Cookie: 0x80244018
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: PopulateAuthCookies failed: 0x80244018
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: RefreshCookie failed: 0x80244018
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: RefreshPTState failed: 0x80244018
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: Sync of Updates: 0x80244018
2018-06-01	10:59:31:561	 836	1750	PT	WARNING: SyncServerUpdatesInternal failed: 0x80244018
2018-06-01	10:59:31:561	 836	1750	Agent	  * WARNING: Failed to synchronize, error = 0x80244018
2018-06-01	10:59:31:562	 836	1750	Agent	  * WARNING: Exit code = 0x80244018
2018-06-01	10:59:31:562	 836	1750	Agent	*********
2018-06-01	10:59:31:562	 836	1750	Agent	**  END  **  Agent: Finding updates [CallerId = <<PROCESS>>: sftservice.exe]

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diags.png
Error-80244018.PNG
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arnold
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Done update may ave corrupted/impacted the updating mech.

Use the following to attempt a repair, you may need to run it multiple times as it repairs one issue after another.
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors
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stressedout2004

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