stressedout2004
asked on
50 Computers have not reported status for more than 30 days
Windows 7 workstations. 50 computers have not reported status for more than 30 days. The check in status are random across workstations. Some 30 days some more.
I performed the following on a single workstation.
1. netsh winhttp reset proxy
After executing the command I restarted the workstation
2. Executed the following commands on workstation
wuauclt /detectnow /resetauthorization
wuauclt /reportnow
The workstation was not checking in.
After carrying out these commands the Windows Update utility can be started to search for updates. At this point the client should register with WSUS after 15 minutes. Nope did not ever check in....
I then ran the diagnostics report attached using the utility here.
a. https://www.solarwinds.com/free-tools/diagnostic-tool-for-the-wsus-agent/registration (Report Attached)
1. Reset WSUS repository on workstation ( This did not help)
b. https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
Final Error IS 80244018 as seen in attachment
WindowsUpdate Log File Data
Error-80244018.PNG
I performed the following on a single workstation.
1. netsh winhttp reset proxy
After executing the command I restarted the workstation
2. Executed the following commands on workstation
wuauclt /detectnow /resetauthorization
wuauclt /reportnow
The workstation was not checking in.
After carrying out these commands the Windows Update utility can be started to search for updates. At this point the client should register with WSUS after 15 minutes. Nope did not ever check in....
I then ran the diagnostics report attached using the utility here.
a. https://www.solarwinds.com/free-tools/diagnostic-tool-for-the-wsus-agent/registration (Report Attached)
1. Reset WSUS repository on workstation ( This did not help)
b. https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
Final Error IS 80244018 as seen in attachment
WindowsUpdate Log File Data
06-01 10:59:31:440 836 1750 Agent *************
2018-06-01 10:59:31:440 836 1750 Agent ** START ** Agent: Finding updates [CallerId = <<PROCESS>>: sftservice.exe]
2018-06-01 10:59:31:440 836 1750 Agent *********
2018-06-01 10:59:31:440 836 1750 Agent * Online = Yes; Ignore download priority = No
2018-06-01 10:59:31:440 836 1750 Agent * Criteria = "( IsInstalled = 0 and IsHidden = 0 and BrowseOnly = 0 )"
2018-06-01 10:59:31:440 836 1750 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2018-06-01 10:59:31:440 836 1750 Agent * Search Scope = {Machine}
2018-06-01 10:59:31:440 848 1338 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2018-06-01 10:59:31:554 836 1750 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2018-06-01 10:59:31:554 836 1750 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://WSUSSERVERSRV01:8530/ClientWebService/client.asmx
2018-06-01 10:59:31:559 836 1750 PT WARNING: Cached cookie has expired or new PID is available
2018-06-01 10:59:31:559 836 1750 PT Initializing simple targeting cookie, clientId = 89fdeef5-d5a0-4edf-a36c-b9808e922643, target group = , DNS name = wsusserver01.local
2018-06-01 10:59:31:559 836 1750 PT Server URL = http://WSUSSERVERSRV01:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-06-01 10:59:31:560 836 1750 PT WARNING: GetAuthorizationCookie failure, error = 0x80244018, soap client error = 10, soap error code = 0, HTTP status code = 403
2018-06-01 10:59:31:561 836 1750 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x80244018
2018-06-01 10:59:31:561 836 1750 PT WARNING: PopulateAuthCookies failed: 0x80244018
2018-06-01 10:59:31:561 836 1750 PT WARNING: RefreshCookie failed: 0x80244018
2018-06-01 10:59:31:561 836 1750 PT WARNING: RefreshPTState failed: 0x80244018
2018-06-01 10:59:31:561 836 1750 PT WARNING: Sync of Updates: 0x80244018
2018-06-01 10:59:31:561 836 1750 PT WARNING: SyncServerUpdatesInternal failed: 0x80244018
2018-06-01 10:59:31:561 836 1750 Agent * WARNING: Failed to synchronize, error = 0x80244018
2018-06-01 10:59:31:562 836 1750 Agent * WARNING: Exit code = 0x80244018
2018-06-01 10:59:31:562 836 1750 Agent *********
2018-06-01 10:59:31:562 836 1750 Agent ** END ** Agent: Finding updates [CallerId = <<PROCESS>>: sftservice.exe]
diags.pngError-80244018.PNG
Additional troubleshooting tools https://support.microsoft.com/en-us/help/4027322/windows-update-troubleshooter
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Use the following to attempt a repair, you may need to run it multiple times as it repairs one issue after another.
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors