Skye for Business not showing everyone in gallery view.


Please can Any one help me, i have user complaining  that unable to see every once within Skype for business.
User can get the Gallery view but its just not showing everyone.

I have looked this using following artical.

please advice.

Asif NaeemSr. System Administrator ( Wintel & UNIX (AIX) Asked:
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Vasil Michev (MVP)Commented:
Define "everyone"? How many participants are there on the call/meeting? There's a limited screen estate on the Gallery view, so in large meetings it's normal that not all participants are shown. When they are actively speaking though, SfB should "refresh" the view and bring forth their card.

There's a detailed description on how the gallery view works here:

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Asif NaeemSr. System Administrator ( Wintel & UNIX (AIX) Author Commented:
normally its   7 to 8 participate and only  five shows on SfB.
Asif NaeemSr. System Administrator ( Wintel & UNIX (AIX) Author Commented:

I have checked this MS article and blogs Lync 2013 only support up to five active video conference

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