Link to home
Start Free TrialLog in
Avatar of Dan
DanFlag for United States of America

asked on

RDX encryption software loosing it's password

Hi, I use rdx encryption software to encrypt the data on my RDX tape.  I put the password in and have it auto unlock the tape when it's inserted.  It works great and I love it, but one flaw, every time the server reboots, it looses the key and it won't auto unlock.  I have to open the software and enter the key again.  This is bad because I use it at many sites and am rarely at each location.

Question: is there a fix for this, or a work around?

Thanks a ton guys.
Avatar of McKnife
McKnife
Flag of Germany image

Hi.

What software do you use? Did you contact their support people?
Avatar of Dan

ASKER

Thanks McKnife, I did, they had me update the firmware on the unit, that didn't work so I decided to see if this had an answer.
And what software is that again? I doubt I'll have to add anything to that, but maybe others here know that software.
Avatar of Dan

ASKER

oh, it's called RDX Cartridge Encryptor.  it works great, just that one flaw.
ASKER CERTIFIED SOLUTION
Avatar of McKnife
McKnife
Flag of Germany image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Dan

ASKER

Thanks McKnife, I'll do that, I can't believe I didn't think of that....