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api call for chatting
do you know any customer service chatting platform like livechat.com can do the following situation?
If anyone browse the website e.g. car rental and he/she selects California, The customer service chatting team - California, assume has 3 agents available for chatting, will be automatically be selected and then pop the screen at the right lower corner of the web page?
Overall, all i need is api calls back so the selected customer service chatting team so they can be the first available team to help out our shopper.
Thanks
If anyone browse the website e.g. car rental and he/she selects California, The customer service chatting team - California, assume has 3 agents available for chatting, will be automatically be selected and then pop the screen at the right lower corner of the web page?
Overall, all i need is api calls back so the selected customer service chatting team so they can be the first available team to help out our shopper.
Thanks
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