Family Plan issue with Uber

Tiras25 used Ask the Experts™
Does anyone know how to resolve Family Plan issue with Uber?
My daughter is on my Uber family plan.  She's a pre-med student in Michigan and I am in CA.  For some reason Uber keep blocking her and I keep adding her number.  The number getting added but then its getting removed.  Then she's calling me to call her Uber from out of state :)  No Lyft is available in her area.
I cannot find a number to talk to customer service.
Anyone had to deal with that and have any suggestion?
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
The family plan may have a georaphical restriction
5 Ways to Contact Uber for Help

Learn how to contact Uber with questions or concerns. At Uber, we're customer obsessed. Check out the customer service options available to Uber ..


Saw that link but never get a phone number or anything.
Exploring SharePoint 2016

Explore SharePoint 2016, the web-based, collaborative platform that integrates with Microsoft Office to provide intranets, secure document management, and collaboration so you can develop your online and offline capabilities.

Juana VillaFront-end Developer

If you want to call them these are the steps based on their website:
1. Open the Uber app
2. Tap Account
3. Tap Help
4. Tap the blue phone icon
5. Tap Call Support


Hi Juana, I'm on android.  When I go my account-> Help there's an option to review your last trip.  Other choices don't have any contacts or call option.
Front-end Developer
I found another option. If you or your daughter have twitter, you can send them a message.

At the bottom of their website, it says "... or tweet to us with any questions you have."

This is their twitter:
I hope this helps.

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial