Family Plan issue with Uber
Does anyone know how to resolve Family Plan issue with Uber?
My daughter is on my Uber family plan. She's a pre-med student in Michigan and I am in CA. For some reason Uber keep blocking her and I keep adding her number. The number getting added but then its getting removed. Then she's calling me to call her Uber from out of state :) No Lyft is available in her area.
I cannot find a number to talk to customer service.
Anyone had to deal with that and have any suggestion?
My daughter is on my Uber family plan. She's a pre-med student in Michigan and I am in CA. For some reason Uber keep blocking her and I keep adding her number. The number getting added but then its getting removed. Then she's calling me to call her Uber from out of state :) No Lyft is available in her area.
I cannot find a number to talk to customer service.
Anyone had to deal with that and have any suggestion?
SOLUTION
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ASKER
Saw that link but never get a phone number or anything.
If you want to call them these are the steps based on their website:
1. Open the Uber app
2. Tap Account
3. Tap Help
4. Tap the blue phone icon
5. Tap Call Support
https://www.uber.com/drive/partner-app/phone-support/
1. Open the Uber app
2. Tap Account
3. Tap Help
4. Tap the blue phone icon
5. Tap Call Support
https://www.uber.com/drive/partner-app/phone-support/
ASKER
Hi Juana, I'm on android. When I go my account-> Help there's an option to review your last trip. Other choices don't have any contacts or call option.
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https://www.uber.com/info/5-ways-to-contact-Uber-for-help/
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