After being hit with Ransomware, restoring from backup, and reinstalling applications as needed, I can't get the Quickbooks Database Server services started or the Quickbooks Database Server Manager to run. When I browse for files and 'Start Scan", it attempts to start the services after browsing the files, finding Quickbooks files. It claims the folder in which the company files live isn't shared. I guess that's technically true, but the directory one level up IS shared, so it's possible to browse to it from a network share. Then it tells me it is attempting to resolve Networking issues, and tells me after that to resolve network issues and try again later (not the exact syntax, obviously).
I have tried installing just the bare server (what we had done in the past), installing the full version of Quickbooks (2016 for the moment), uninstalling, rebooting the server (2008 R2), reinstalling just the database server, using the Quickbooks clean boot utility, disabling ALL firewalls (Kaspersky and WIndows Firewall), I can't get the QBDbMgrN to start and stay started. I can't get the QuickbooksDB26 started. For some reason it claims to be a service that should be started manually. I don't recall that having been the case in the past. Also, I don't think the QuickbooksDB26 ever disappeared, even after a clean install (using the Clean Install tool), an uninstall, and/or a reboot.
Previous to the ransomware, the server had Quickbooks 2015 and 2017 database servers installed. Do I have to uninstall those too? What other things can I try to get Quickbooks Database Server Manager running (just 2016 for now).
Any thoughts? Do y'all need more information? THANKS!