Need to repair corrupt QuickBooks file

Hi Experts,

My QuickBooks company file is damaged and not opening. Please help me to fix the problem. I have tried QuickBooks file doctor but didn't work.
Sean SmithSQL DBAAsked:
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Sam Simon NasserIT Support ProfessionalCommented:
whats the error you get? 1st step is trying the file doctor, but what the output of the scan?
JohnBusiness Consultant (Owner)Commented:
Copy (not move) the company file to a local machine with QuickBooks installed. Run QB , then using the large central menu, open the local file. Do not use a quick link or prior file, but navigate to the new location (from copying the company file).

Does it open? If so, File , Utilities, and Rebuild the file.

If no, you may need to contact Inuit Support to get the file repaired
Bharat BhushanSolution ManagerCommented:
Hello Sean,

As file doctor did not work for you then, please try to run rebuild and verify utilities:

To run Rebuild utility

  • File->Utilities->Rebuild Data
  • Select OK, if you get the message to take the backup of your file
  • Click OK

To run the Verify utility
  • File->Utilities->Verify Data
  • Click OK

Note: Please run these utilities on the same computer where the actual company file is stored.

If these methods will not work then, give a try to third party QuickBooks Repair software. Stellar Phoenix Recovery for QuickBooks® Software easily repairs corrupt QuickBooks file. Read more:

Good Luck!

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Sean SmithSQL DBAAuthor Commented:
The error message is: "An error occurred when QuickBooks tried to access the company file. Please try again ". @john, I am unable to run this. @bharat, does this software repair QuickBooks 2018 file?
Bharat BhushanSolution ManagerCommented:
Yes, the software works on QuickBooks 2018 file.
Sam Simon NasserIT Support ProfessionalCommented:
is the file single access or multi access? try to log out from any pc using the database file.
JohnBusiness Consultant (Owner)Commented:
You can use Intuit Support to Repair the file or use try the Stellar tools
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