starting windows updates then "8024402F windows encountered an unknown error ". This is on Windows 7, and Server 2003R2, and Server 2008R2 as seen in the attached pdf. numerous forums online have solutions that have not resolved this issue including the attached rtf and txt files . Rebooting, resetting windows update components, disabling trend mirco, checking the windowsupdate.log, updating IE, etc. These are production machines, and we cannot re-image them. These are physical machines as well as VMWare VMs. Any suggestions that have worked for anyone are welcome. Thanks in advance.