How to resolve the 8024402F windows encountered an unknown error during windows updates

starting windows updates then "8024402F windows encountered an unknown error ". This is on Windows 7, and Server 2003R2, and Server 2008R2 as seen in the attached pdf. numerous forums online have solutions that have not resolved this issue including the attached rtf and txt files . Rebooting, resetting windows update components, disabling trend mirco, checking the windowsupdate.log, updating IE, etc. These are production machines, and we cannot re-image them. These are physical machines as well as VMWare VMs. Any suggestions that have worked for anyone are welcome. Thanks in advance.
howard temproSystems AdministratorAsked:
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Scott CSenior EngineerCommented:
How about forgetting the updates and moving to an OS that is supported?

There haven't been updates for 2003r2 in years.  Why are you only trying to apply them now?

2008R2 is only 18 months away from no support.  

Do yourself a favor and get these machines upgraded to 2016.
howard temproSystems AdministratorAuthor Commented:
Once we complete the decommission of win 7, etc that will happen. However, we need to deal with the current setup and reduce security vulnerabilities in the enterprise until that happens.

Any suggestions for the hex cod error are sought until that day happens.
Scott SilvaNetwork AdministratorCommented:
Did you try the windows update troubleshooter?
Alas, I don't think there is support for XP/2003

There is an offline updater out there also that I have used on isolated machines...

You will have to go to older versions to get XP/2003 updates. Not sure which is the last version to support the older OS's, (maybe 9.2.4) and I am not even sure if Microsoft even still has the patches online, but they did as of a few weeks ago...

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howard temproSystems AdministratorAuthor Commented:
Thank you, scott. I've tried the windows-update-troubleshooter, but it is worth trying again on some of these machines. the offline updater is something I had not tried. Thank you again. I will let you know the outcome.
howard temproSystems AdministratorAuthor Commented:
Thanks to Scott Silva for providing the solution for this issue. As he suggested, I have been successful in using this tool on Windows7, Server 2003, and Server 2008 boxes & VMs where this hex code error prevented patch downloads. This tool works as a local install as well as a remote install capacity.
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