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pramod1Flag for United States of America

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outlook

i have outlook 2010 installed in my citrix environment

we have enabled cache mode for users and their .ost file are being saved in 1 common file server for all users.
 
they are using shared desktops based on xenapp.

we are about to go for upgrade to outlook 2013 or 2016

so when we upgrade can we git rid of cache mode in outlook 2016

as i believe we have enabled cache mode in outlook 2010 as it is required as per citrix environment.

also disabled indexing as it is causing high cpu usage in citrix servers

so in nutshell

1) can we enable indexing when we upgrade to outlook 2016 but can it again cause high cpu usage on citrix servers

any solutions for that?

2)also if we enable online mode in outlook 2016 how users will get back their emails as they are in cache mode at present with outlook 2010

outlook is configured on premise to use office 365 mailboxes as users are in office 365.
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John
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Thank you and I was happy to help