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Difficulty loading emails and downloading attachments in Chrome gmail after non-destructive refresh.

Problem: Difficulty downloading attachments or gmail in Chrome browser even after non-destructive refresh. This procedure did remove all software. I have Windows 10 64 bit on my hp desktop. It was functioning slowly, so I did I refresh without destroying all files. I did back up all my files onto an external hard driver. Chrome browser is acting very slow,considering I just cleaned the computer.

I do have tons of bookmarks and a number of extensions. But if I go into gmail and try to download an attachment such as a photo, it hangs and takes forever. I just did a destructive refresh to my Windows 8.1 computer, and it is much faster, as you would expect with a clean computer.

Microsoft edge, on the other hand is very fast in comparison. But Chrome was never this bad, ever. I did update to latest version. Please help. Thanks in advance.

Merete

Could you try making Chrome your default browser.
I take it your running Windows 10 since you mentioned Edge.
Add Chrome to your Firewall exceptions and anti virus.
Right click Chrome and run as administrator.
Update your Adobe flash from Control panel.
This fix has worked for slow Chrome.
Wait for the browser to fully load and go to your google calendar page (or any google page - gmail, drive, etc.). In the upper right hand corner there is a circle that is for notifications. Turn off all notifications.
The reason chrome is being slow is its high RAM demand.
Open the task manager and you will see it uses all the cores of your cpu.
These tips are still very good
How to Fix Slow Chrome Browser Problems on Windows 10
https://turbofuture.com/computers/How-to-Fix-Slow-Chrome-Browser-Problems-on-Windows-10
Just for your information our Chrome runs fine in windows 10/

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Andrew Leniart

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Davis McCarn

Or it could also be due to the patches for mitigating the Meltdown/Spectre flaws in Intel CPU's; all of which will have been this year.

Thomas Zucker-Scharff

I have noticed that a large amount of bookmarks slow down most browsers. I once installed the delicious add on to chrome, which subbed all my delicious bookmarks to chrome. Leave it that i had so many bookmarks on delicious that it takes 5-10 minutes if i want to see all bookmarks. This slowed my chrome down on my win10 64 bit 3.4ghz, 4 cpu machine with 32gb of ram.

Which is a long winded way of saying, watch out for too many bookmarks.

Janice Cook

ASKER

Will a clean install of Chrome delete my passwords or will they still be there when I login to my Google account? I checked the Chrome task manager, and it seems that gmail was using up a lot of memory(I usually leave that as an open tab, and I pay for extra memory/storage so you can imagine how many e-mails I have), as well as OneTab, which I closed.

Davis McCarn

I was wondering if the Google Update service survived the refresh.
But; if you uninstall and reinstall, there is a risk of losing your passwords (which you really need to know, anyway).
You can still view them in the existing Chrome so you can write them down (or you can export them to a CSV file which opens in Excel)

Merete

"Will a clean install of Chrome delete my passwords or will they still be there when I login to my Google account?"<< yes they will still be there, all your passwords are stored in Google cloud, the only time you lose them is if you delete all history cookies and passwords. I rolled back from windows 10 with a clean install Windows 7 and once I installed Chrome and logged into Google + everything was normal.

Andrew Leniart

Will a clean install of Chrome delete my passwords or will they still be there when I login to my Google account?

Your passwords should still be there. Renaming those folders contains all of the User data, extensions and configuration data of Chrome, which do not get removed by a default uninstall of Chrome - that's why I said Step 3 was particularly important before reinstalling.

I usually only suggest this as the last step as it is a little inconvenient, but in a worst-case scenario, you can simply restore the Chrome.old folder contents to be in the same position that you were in before the clean reinstall.

I only suggest this step because I've found it's a sure fix for most Chrome related issues when other simple troubleshooting methods can't find the problem. Something goes corrupt in your Chrome User folder and things can slow down or behave erratically.

I hope that's helpful.

Regards, Andrew

Janice Cook

ASKER

This did the trick, sorry I took so long to answer