2 strange things happening to my pc..

bfuchs
bfuchs used Ask the Experts™
on
Hi Experts,
2 strange things suddenly happening to my PC's
1- The task manager got disabled
2- when I type in something then right click to select that work for spelling, it loses the selection.
Any reason behind these..?
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Top Expert 2013

Commented:
give us more info on your system and OS you're using
waiting for these, you can run SFC /scannow    or Dism
AndyAinscowFreelance programmer / Consultant

Commented:
Have you got an anti virus installed?  If yes then do a full scan of the system.  If no then get one installed (the major AV companies usually have a trial licence for their product so you can use it for a limited time for free to test it).
Top Expert 2013

Commented:
if the problem is recent, do a system restore to such date - that will help you out quick
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ste5anSenior Developer

Commented:
What does "The task manager got disabled" mean?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If, in fact, Task Manager no longer runs, then try the steps provided by nobus. Check all the suggestions and then if not luck, run a Windows 7 Repair Install. You need the Windows 7 DVD or a working recovery partition for this.

http://www.sevenforums.com/tutorials/3413-repair-install.html
Hi Experts,

Its a Win7 Pro OS.

There are no viruses according to AVG.

Currently I'm installing latest windows updates, will restart pc and see if anything gets resolved just by that.

BTW, didnt see any comment on the 2nd issue, regarding the selection + right click.
See attached what I mean.
FYI- Just realized, this is happening to my Outlook (2016) only. while other applications are fine.

Thanks,
Ben
Capture.PNG
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Uninstall Office, do the Windows 7 repair install describe above and then install Office again, patch and test.
Hi Experts,

windows updates + restart did not fix.

I did not see anything avail for system restore, except for today..

tried running SFC /scannow, but since task manager is not avail, I was not able to see if its actually running or anything happening at all..
also tried the following (saw on google), nothing changed.
Type gpedit.msc and press Enter. Group Policy Editor Window will show up. From the navigational pane at the left hand side, go to: User Configuration>Administrative Templates>System>Ctrl+Alt+Del Options. In the work area, double click on "Remove Task Manager" and set its value to Disabled or Not Configured.

@John,
Dont have those disks handy, will have to request from IT.

Anything else to try..?

Thanks,
Ben
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
If there is a working recovery partition you can use that. Otherwise wait for the Windows 7 disks
If there is a working recovery partition
Excuse me for asking..how do I check this out?

Thanks,
Ben
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Look In Disk Manager. Right click on Computer, Manage, Disk Management
Yes, I see it listed under drives, where do I go with that?

Thanks,
Ben
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Look in the Seven Forums tutorial above for instructions with the recovery partition.
From what I understand, this will require personally to be at the pc in q, however currently I'm working remotely, guess will have to wait for next opportunity..

Thanks,
Ben
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Yes, you need to be at the computer and you need to be administrator.
Top Expert 2013

Commented:
can you tell me if you tried a system restore, as i suggested from the start ?
did you try to repair Outlook, or Office?
these are the things i would do first
Hi nobus,
I did reply above that system restore did not had anything prior than yesterday.
Re the Outlook issue, it just started to work again..still wondering had triggered that?
Thanks,
Ben
Top Expert 2013

Commented:
sorry - i overlooked that
often it takes a couple of days (reboots) before alll software settles properly
Hi Experts,

Looks like we found the source of the problem.
Its due to a software called LanSchool student, which was till recently mandatory in our environment, however since management changed so did the rules, and the new IT guy calls this software dangerous..
see following.
https://helpdesk.stone-ware.com/portal/kb/articles/install-parameter-to-tell-student-client-to-never-block-task-manager

Thanks,
Ben
Top Expert 2013

Commented:
bfuchs, can you plse close the Q ?
Problem solved.
Thanks to all participants.

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