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mewtd

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Cannot enter password in protected spreadsheet to access it

HI

A user opens a password protected excel spreadsheet in Excel 2007 and he enters password and accesses spreadsheet no problem.

When he opens the same spreadsheet from a different system which is running Excel 2016, the password field remains blank even when he enters characters, and he cannot access it as a result.

Any ideas?!
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Bharat Bhushan
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Is the password the standard Excel protection or is it generated by a macro?
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mewtd

ASKER

HI, it's a standard excel password...
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Bharat Bhushan
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ASKER

Hi Bharat, it is happening for the user with both .xls and .xlsx files...
As per question, when user entering the password in Excel 2007 and, it is working fine. The password showing blank in Excel 2016. How do you copy from one system to another?
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ASKER

Hi - Excel 2016 is on his laptop. Excel 2007 is on a terminal server which the user also accesses.