troubleshooting Question

Open files that has Long Path/Name

Avatar of jli168
jli168Flag for United States of America asked on
Microsoft OfficeMicrosoft ExcelMicrosoft SharePointWindows OSWindows 10
4 Comments1 Solution168 ViewsLast Modified:
Long path and file name on Windows 10.

I have user that can't open an excel file that is sync from Sharepoint to his computer. I believe the issue is because the file path and name together exceeded 260 characters. I shorten the name of the file and it opens. I copy file to path a level  up and it works. I don't want to make changes to name/path. I read online that windows 10 support ntfs long path. I followed the instruction and apply the registry/gpedit change but i still can't open the file. Can anyone can provide insight or suggest other solution other than shorten name/path? I tried/failed to open file both on 32bit/64bit excel. thanks
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