Accessing the server to install files is extremely slow
I have several of the exact same computer configurations on a network. We just purchased the same 12 Dell Optiplex computers and I am setting all of them up right now. They are installed with Windows 10 Pro. I am accessing the file server to install programs. On one of the computers, the files are moving super slow and its accessing the server at a super slow speed just on this one computer. For example, I have Office 2016 installation files on the file server and it is literally taking 30 minutes just for the files to begin installing. Anything I browse on the server share is very slow to respond.
What could be causing this?
What could be causing this?
ASKER
OK, so I found something else out that was peculiar. I did a speed test on this box and one that was working fine. The download speed on the this box was 2.2 Mbps. The other box was 50.1 Mbps. What do you make of that? Is it possible something is wrong with the outlet jack?
Put the other (problem) box on a different switch port.
ASKER
Good idea...can't till Monday...
To the above suggestion, switch ports between working system and delayed.
Do you have managed or unmanaged? Chained/stacked switches?
Do you have managed or unmanaged? Chained/stacked switches?
This is to be expected since each computer has to share the drive access AND the network access. What you need is a way of multicasting the file transfers.. even if client #10 starts the download it will start where everyone else is.. and get the missing items later on
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Quick check: swap the connection with a known fast system.... and check the speeds again...
If the slowness is on the same connection check the switch (same if both get fast), if the slowness stays wit the system check the system...
if one computer is slow please check the switchport it is connected to, is it configured the same as on the PC...
ie. both auto, or both fixed at the same speed and most importantly same FDX/HDX (if FDX/HDX have a mismatch [ mostly if one side is set for fixed sttings ] and the other is auto, the network speed will dramatically drop in one direction because the HDX side will instantly stop transmitting as soon as data comes from the other side. Slow traffic will work flawlessly.
If the slowness is on the same connection check the switch (same if both get fast), if the slowness stays wit the system check the system...
if one computer is slow please check the switchport it is connected to, is it configured the same as on the PC...
ie. both auto, or both fixed at the same speed and most importantly same FDX/HDX (if FDX/HDX have a mismatch [ mostly if one side is set for fixed sttings ] and the other is auto, the network speed will dramatically drop in one direction because the HDX side will instantly stop transmitting as soon as data comes from the other side. Slow traffic will work flawlessly.
ASKER
And the answer was.....a bad cable between the computer and the PC. I can't believe it would actually slow the speed. I would have thought a cable either works or doesn't, but in this case there was connectivity but it was very very slow at a fraction of the speed.
I know right!? I have run, installed and terminated hundreds of miles of cable (i would guess) over the years since I started my career in IT. you would not believe how many times a patch cable I tested and certified with a Fluke before installing ended up being a network issue years later.
simple fact. it happens and is always the first thing you should test. it's just too easy to replace a patch cable between computer <> Wall or Patch panel <> switch.
simple fact. it happens and is always the first thing you should test. it's just too easy to replace a patch cable between computer <> Wall or Patch panel <> switch.
One out of several? Call Dell and send it back for a replacement.