philsimmons

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It appears to be one of the third-party add-ins that I wasn't aware were installed. &nbsp;Thank you!
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It appears to be one of the third-party add-ins that I wasn't aware were installed.  Thank you!

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I am running MS Office 365 on my new Lenovo P71 Laptop (Windows 10). &nbsp;Every so often, usually in the middle of typing a long email, my Office programs freeze - my mouse moves, but I can't save, type, send or do anything. &nbsp;I thought it was just an Outlook thing, but I just noticed that when I have MS Word open it is also frozen. &nbsp;I don't want to lose my lengthy work product, and thought that if I shut down other programs and gave it a chance to recover it eventually would. &nbsp;But it's been 20 minutes, and both Outlook and Word are still frozen. &nbsp;Can you explain why this is happening, how to avoid it, and (hopefully) how to recover without losing my work?<br />
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Thanks,<br />
<br />
Phil
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I am running MS Office 365 on my new Lenovo P71 Laptop (Windows 10).  Every so often, usually in the middle of typing a long email, my Office programs freeze - my mouse moves, but I can't save, type, send or do anything.  I thought it was just an Outlook thing, but I just noticed that when I have MS Word open it is also frozen.  I don't want to lose my lengthy work product, and thought that if I shut down other programs and gave it a chance to recover it eventually would.  But it's been 20 minutes, and both Outlook and Word are still frozen.  Can you explain why this is happening, how to avoid it, and (hopefully) how to recover without losing my work?

Thanks,

Phil

MS Office 365 Freezes

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.

Microsoft 365

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.