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AndrewFlag for Australia

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Driver Issue

Hi Experts,

I have a troublesome PC emitting an Error attempting to install Camera "error code 32"

Under device manager the camera is show with exclamation mark unable to update the driver I have installed this camera on anopther PC for testing and it worked so camera is fine

Camera is a Microsoft Cinema,  I can get the audio to work with Skype but Webcam is not detected... anyone come across this one?

Exclamation mark on Camera & both  DVD's that are installed on this PC, there are a few so called fixes I have been through without success...

Any suggestions please?
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Tiborg Guarana
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Are you using widnows 10? Which version?

newest Skype could be a problem, it may override all camera settings.

Try to  downgrade it to the skype 7.3.

For more help you will need to give more info.
Which Microsoft Camera model?   I have a Microsoft HD3000 Camera on my Windows 10 Desktop. It works with the newest version of Skype.

Did you look for drivers in Microsoft Support?  Enter your camera model to look for new drivers.
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Ran chkdsk / f /r
Disk looks like being the issue.
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John
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Thanks for the update and please follow up. Thanks.
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Resolved prior to seeing all responses,but some good suggestions warranted a sharing of points.