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looking for software (not hardware) answer. In android (software) zone

Galaxy s6
SM-G920P
android 7

pressing the home button may have completely broke

finger print in home button works all the time to log in

now I press delete key to go back

I tried restarting and powering off

I want to fix phone without resetting phone
SOLUTION
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Thomas Zucker-Scharff
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SOLUTION
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ASKER

Have you tried upgrading the OS?

system updates

download updates automatically already checked
ASKER CERTIFIED SOLUTION
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ASKER

how can I do a factory reset?

the  (broken) home key is required to be pressed in factory reset
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ASKER

upgrading os may work
Haidreza gave a software solution for a screenshot without broken home key
Thanks