Thanks for the email, however I don’t think I have joined your service. An article by your Joe Winograd came up when I was searching for how to fix an issue with my scanner & Paperport 14. Unfortunately, having followed his various suggestions I am no further along, other than now I have uninstalled the old Paperport so may be royally in a pickle.
I am not an IT professional so not eligible for membership of your community. I am just someone who uses a PC and wishes we could go back to the olden days when you installed software from discs and the PC just happily went along until you decided to do something to it. Nowadays I feel like I would be justified sending a monthly invoice to Microsoft for all the work they make me do trying to figure out how to sort the issues caused by their latest ‘helpful’ update.
Please give my best to Mr Winograd. In case he’s still interested in Windows 10 and Paperport, here’s what happens when I try to installed 14.5 from the link provided in his article:
Then I’m asked to select my language and this pops up (normally in English – must have accidentally clicked Deutsche this time!):
I’ve done a Windows uninstalled and the special Nuance uninstall, rebooted between each stage and still the same as above.
I did also download the patch (Patch 1) which he suggested but guess there’s not a lot I can do with the patch if I can’t get the .exe to run.
I am now going away to have a little cry.
How’s the weather in San Luis Obispo? Small world you being based there. I have never visited but am coming in August as my best friend in the whole world in being married in Cayucos.