asked on

Domain name has expired with safenames.com

Hello, I have a customer that we just found out that the domain has expired on 7/7/18 with safenames.com so I log into and see the domain has expired. The website and email that is hosted with google is down.... I was going to make a payement for them for 66 bucks for 2 years but safenames is requesting
Payment method:
Cashpot PayPal
Your name:
Your email:        e.g. yourname@yourdomain.com

Your phone: e.g. +44.1908200022

Purchase Number:
Subtotal:
$66.86
VAT:
$0.00
Total:      $66.86
Renew:      1

My questions is wow not easy to make this payment I was going to use my company credit card but ..... any suggestions on why and what's going on.... I have had domains expired for over a month and things keep working ... Should I just setup a paypay account to pay this ... also safenames don't have a phone # to call

ASKER CERTIFIED SOLUTION

John

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Deerek11

ASKER

I agree with you but it's only been one day .....

SOLUTION

David Johnson, CD

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John

Thanks and good luck with renewing the domain.

Lucas Bishop

I'd recommend that once you get this renewed, you look at transferring to a registrar that offers a better customer experience. Namely, not requiring Paypal as the main payment method.

I'd suggest one of https://domains.google/ or https://namecheap.com (I've personally had good experiences with both).