Lisa
asked on
Accessing Office 365 Internationally
Simple question.
I am based in the US and have a hybrid Office 365 environment. I have a user traveling internationally but cannot access his O365 webmail. A colleague changed his O365 licensing location to the UK but I do not believe that we need to change the location for the user to access his O365 web applications. Are there any O365 account modifications necessary when traveling abroad? I do not think so but my colleague has me second guessing myself.
I am based in the US and have a hybrid Office 365 environment. I have a user traveling internationally but cannot access his O365 webmail. A colleague changed his O365 licensing location to the UK but I do not believe that we need to change the location for the user to access his O365 web applications. Are there any O365 account modifications necessary when traveling abroad? I do not think so but my colleague has me second guessing myself.
So long as the mail address can be reached, there is no need to change the Outlook location
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Thanks all for confirming what I thought to be correct. I am going to reverse my colleague's actions and change his location back to the US and we will change his password (most likely the user's issue) and, if he is still having issues, have him try the OWA app as well as go directly to outlook.office365.com/owa instead of our mail.company.com location (which, in theory, should work but who knows what the user is actually typing...